Labuan Admin & Operations Specialist – InsurTech

PolicyStreet; Labuan; On-site; MYR 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Health benefits

Growth opportunities

Pantry

Job summary

PolicyStreet in Labuan is seeking a committed Admin Operations person to support Labuan-based activities. You will handle day-to-day office tasks and provide essential support to Underwriting and Claims teams, contributing to the delivery of insurtech solutions across Southeast Asia.

This role requires residing permanently in Labuan, with at least a diploma or equivalent, and willingness to learn insurance basics through on-the-job training.

Qualifications

• Must be residing permanently in Labuan.
• Minimum SPM, Diploma or equivalent in any field.
• Fresh graduates are welcome to apply; prior administrative experience, ideally in insurance/financial services, is an advantage.
• Basic understanding of insurance is a plus; on-the-job training will be provided.
• Proficient in Microsoft Office, particularly Word and Excel.
• Good written and spoken English and Bahasa Malaysia.
• Organised, reliable and detail-oriented, with the ability to multi-task.
• Willing to support across teams as and when required.

Responsibilities

• Act as the on-the-ground point of contact for Labuan matters, supporting the team as required.
• Provide administrative support to Underwriting and Claims teams, including preparing and issuing documents, updating systems, and filing.
• Manage day-to-day office administration, including mail, filing, supplies, and vendor liaison.
• Assist with Labuan regulatory and corporate submissions and document filings under team guidance.
• Handle physical documentation such as printing, stamping, true copies, signatures and courier dispatch.
• Maintain organised hard copy and digital records in line with internal guidelines.

Skills

Excel

Word

English

Bahasa Malaysia

Education

SPM or Diploma

Tools

Microsoft Office Suite

Job description

PolicyStreet in Labuan is seeking a committed Admin Operations person to support Labuan-based activities. You will handle day-to-day office tasks and provide essential support to Underwriting and Claims teams, contributing to the delivery of insurtech solutions across Southeast Asia.

This role requires residing permanently in Labuan, with at least a diploma or equivalent, and willingness to learn insurance basics through on-the-job training.