Lab Ops & Platform Engineer: Hardware, Systems & Testing

Thundersoft; Penang; On-site; MYR 47,000 - 60,000; Full time

Job summary

Thundersoft in Penang is seeking a proactive Lab Operations & Platform Support Engineer to join our hardware and computing teams. The role covers lab asset management, system setup, and platform support across server environments, with emphasis on reliability and process discipline.

You will handle equipment inventory, OS deployment, firmware updates, and testing, while collaborating with engineering to resolve issues and drive timely project progress. On-site with rotating shifts.

Qualifications

• Diploma or bachelor's degree in CS, CE, IT, or related field.
• 0-4 years of relevant experience in lab ops, IT support, or platform validation.
• Basic knowledge of computer hardware, OS installation, and config.
• Willingness to work on-site in Penang and on rotating shifts.
• Good communication and teamwork skills.

Responsibilities

• Manage lab equipment, inventory, and asset records.
• Set up computing systems, OS deployment, and lifecycle management.
• Perform hardware testing, firmware checks, and validation.
• Troubleshoot issues and escalate complex problems.
• Assist with network connectivity and lab infrastructure.

Skills

Lab operations

IT support

System administration

Hardware testing

Networking basics

Education

Diploma or Bachelor's in CS/Engineering/IT

Tools

Jira

Git

Docker

Ansible

Job description

Thundersoft in Penang is seeking a proactive Lab Operations & Platform Support Engineer to join our hardware and computing teams. The role covers lab asset management, system setup, and platform support across server environments, with emphasis on reliability and process discipline.

You will handle equipment inventory, OS deployment, firmware updates, and testing, while collaborating with engineering to resolve issues and drive timely project progress. On-site with rotating shifts.