Lab Informatics Delivery Lead

Agilent Technologies; Bayan Lepas; On-site; MYR 90,000 - 140,000; Full time

Job summary

Agilent Technologies is seeking an Informatics Delivery Engineer to provide scientific and technical expertise across the customer lifecycle, from pre-sales to post-sales support. The role focuses on configuring SLIMS workflows, building plugins, and delivering OpenLab solutions to customers in lab environments.

The position requires 4+ years of relevant experience, programming skills in Python/Java, and strong communication. Travel is around 50%, with day shifts and full-time engagement.

Qualifications

• Bachelor's or Master's degree or equivalent.
• Typically 4+ years relevant experience for entry into this level.
• Experience with laboratory solutions and applications.
• Software affinity or programming skills such as Python and Java.
• Ability to document customer requirements clearly.
• Excellent communication and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to build good customer relationships.

Responsibilities

• Presales: engage with sales for requirement analysis and tailor solutions.
• Deliver technical presentations and demonstrations.
• Post-sales: analyze customer needs and translate into SLIMS workflows.
• Configure the SLIMS platform to match lab requirements.
• Build plugins to connect instruments or display custom forms/portals.
• Lead or support project delivery and train the customer.
• Script lab in-silico tools into our integration framework.
• Deliver OpenLab (CDS) solutions with SLIMS application.
• Project management for OpenLab and SLIMS delivery.

Skills

Python

Java

Communication

Analytical thinking

Education

Bachelor's or Master's Degree or equivalent

Tools

SLIMS

OpenLab

Job description

Agilent Technologies is seeking an Informatics Delivery Engineer to provide scientific and technical expertise across the customer lifecycle, from pre-sales to post-sales support. The role focuses on configuring SLIMS workflows, building plugins, and delivering OpenLab solutions to customers in lab environments.

The position requires 4+ years of relevant experience, programming skills in Python/Java, and strong communication. Travel is around 50%, with day shifts and full-time engagement.