Lab Diagnostics Growth Specialist

DKSH; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

DKSH is seeking a Senior/Product Specialist, Medical Device (Laboratory) in Malaysia to drive product specialist sales growth across laboratories and healthcare. You will expand analyzer placements, grow EQA program participation, and build strong relationships with healthcare professionals for accurate diagnostics.

You will educate HCPs on EQA programs and drive uptake of analyzers and related products while coordinating enrolment and after-sales support across hospital networks.

Qualifications

• Degree in bioscience, bioengineering or related field.
• CME talks experience is preferred.
• Strong communication and negotiation across healthcare stakeholders.
• Entrepreneurial mindset with strong ownership.
• Willingness to travel ~25% of the time.

Responsibilities

• Plan and achieve sales targets for RCPA QA programs, analyzers and related products across laboratories and hospitals.
• Educate HCPs on the value of EQA programs and diagnostics.
• Retain and grow existing accounts by expanding EQA program engagement.
• Identify and develop new accounts and drive uptake of analyzers and EQA programs.
• Collaborate with vendors and Bumiputera partners to grow business.
• Address customer inquiries and complaints promptly with effective solutions.
• Coordinate RCPA enrolment with internal/external teams.
• Engage hospital cross-functional teams to place analyzers and enable purchases.
• Conduct product presentations and provide after-sales support; monitor competitor activity.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Ownership mindset

Willingness to travel

Education

Bioscience or Bioengineering degree

Job description

DKSH is seeking a Senior/Product Specialist, Medical Device (Laboratory) in Malaysia to drive product specialist sales growth across laboratories and healthcare. You will expand analyzer placements, grow EQA program participation, and build strong relationships with healthcare professionals for accurate diagnostics.

You will educate HCPs on EQA programs and drive uptake of analyzers and related products while coordinating enrolment and after-sales support across hospital networks.