L&D Automation Administrator

Crown Worldwide Group Sdn Bhd; Shah Alam; On-site; MYR 39,000 - 61,000; Full time

Job summary

Crown Worldwide Group Sdn Bhd in Malaysia is seeking an Administration Officer to design and implement Power Platform automation that removes manual effort from LMS-related processes. You will automate course management, content uploads, and notifications, while building Copilot-assisted collateral for internal campaigns.

Ideal candidates hold a relevant degree and have hands-on experience with Power Platform tools, Copilot, and AI-enabled workflow design to streamline operations across L&D

Qualifications

• Pursuing or recently completed a degree in Computer Science, Information Systems, Business Analytics, HR Tech, or a related field.
• Working knowledge of Microsoft 365 Power Platform — Power Automate, Power BI, SharePoint lists, Forms.
• Comfortable with Microsoft Copilot and prompt design for drafting and content generation.

Responsibilities

• Automate course management — create course shells, update fields and notifications via templated flows.
• Automate upload of new e-learning content from external libraries into the LMS.
• Streamline notification management with reusable templates.
• Build a Copilot-drafted generator for learning campaign banners and announcements across internal channels.

Skills

Power Platform

Power Automate

Power BI

SharePoint

Education

Degree in CS/IS/Analytics/HR Tech

Tools

Copilot Studio

AI Builder

Azure AI Foundry

Microsoft Designer/Canva

Job description

Design, build and hand over low-code/AI-enabled solutions (Power Automate, Power BI, SharePoint lists, Forms, Copilot) that permanently remove manual effort from Crown's L&D operations. The goal is not to do the admin, but to automate it.

Key responsibilities

Automate course management — create course shells, update course fields and notifications (internal & external training) via templated flows

Automate upload of new e-learning content from external content libraries into the LMS

Streamline notification management with reusable templates

Build a Copilot-drafted generator for learning campaign banners and announcements across internal channels (email, intranet, social/collaboration platforms)

Automate API enrolment for bulk training attendance

Streamline power-user management — creating profiles, setting up access, granting permissions

Automate reporting — set up and assign custom reports; auto-send completion reports to regional HR for compliance courses; maintain report feeds for Power BI

Build a data pipeline (Power Automate + Power BI dataflow) to auto-consolidate monthly course completions

Build templated, Copilot + Designer–assisted collateral kits and a streamlined intake → design → test → deploy workflow for all internal initiatives/activities

About you

Pursuing or recently completed a degree in Computer Science, Information Systems, Business Analytics, HR Tech, or a related field

Working knowledge of Microsoft 365 Power Platform — Power Automate, Power BI, SharePoint lists, Forms

Comfortable with Microsoft Copilot and prompt design for drafting and content generation

An analytical mindset that spots a manual process and redesigns it as a workflow

Exposure to a learning management system and/or a digital learning platform (desirable)

Familiarity with Copilot Studio, AI Builder, or Azure AI Foundry (desirable)

Basic design tooling (Microsoft Designer / Canva) for collateral templating (desirable)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Do you have experience using Learning Management Systems?

Logistics, Freight & Delivery Services 51-100 employees

Crown is the largest privately-held group of companies in the world providing a full range of international relocation services. We are also a leader in business records management and provide specialized transportation and warehousing services.

Crown Worldwide Group (crownworldwide.com) operates from over 266 locations in almost 58 countries, providing global mobility services, transportation of household goods and fine arts, departure and destination services, business information storage, high value warehousing, freight forwarding and third-party logistics. Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.

We take pride in being an Equal Opportunities Employer. We are committed to staff development, with a strong talent management programme in place to recognize and reward excellence. Our culture supports and enables staff to enjoy their work, reach their potential and grow in the company.

Crown is the largest privately-held group of companies in the world providing a full range of international relocation services. We are also a leader in business records management and provide specialized transportation and warehousing services.

Crown Worldwide Group (crownworldwide.com) operates from over 266 locations in almost 58 countries, providing global mobility services, transportation of household goods and fine arts, departure and destination services, business information storage, high value warehousing, freight forwarding and third-party logistics. Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.

We take pride in being an Equal Opportunities Employer. We are committed to staff development, with a strong talent management programme in place to recognize and reward excellence. Our culture supports and enables staff to enjoy their work, reach their potential and grow in the company.

What can I earn as an Administration Officer