Kitchen Supervisor/Captain (Penang Farlim & Bukit Mertajam)

Baiwei Minibowl Sdn Bhd; Penang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Baiwei Minibowl Sdn Bhd seeks a Kitchen Supervisor/Captain to hire and train staff, create schedules, and uphold quality and safety in a fast-paced kitchen.

You will manage licenses, work with diverse personalities, plan promotions, resolve conflicts, and maintain a fun, safe atmosphere for customers. You will also assist chefs during peak hours with prep and station duties.

Qualifications

• Hiring and training staff to provide excellent service
• Creating schedules and resolving conflicts during peak hours
• Setting and enforcing quality and safety controls
• Ensuring licenses are updated and compliant with legislation
• Working with diverse personalities among staff and customers
• Planning and participating in promotional events
• Diffusing tense situations to maintain safety and decorum
• Maintaining a fun, safe atmosphere for customers
• Creating schedules for kitchen staff and evaluating performance
• Assisting chefs during peak hours with prep and station clearing

Responsibilities

• Hiring and training staff to provide excellent service to customers
• Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours
• Setting and enforcing quality and safety controls
• Ensuring licenses are updated and in line with current legislation
• Working with diverse personalities both on the staff and customers
• Planning and taking part in promotional events
• Diffusing tense situations between customers or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed
• Maintaining a fun, safe atmosphere for customers
• Create schedules for kitchen employees and evaluate their performance
• Assist chefs during peak hours by retrieving ingredients, packing orders, and clearing stations

Skills

Hiring staff

Training staff

Scheduling

Quality control

Safety compliance

Conflict resolution

Promotional events planning

Team leadership

Customer service

Kitchen support

Job description

Kitchen Supervisor/Captain responsible for hiring and training staff, creating effective schedules, setting and enforcing quality and safety controls, ensuring licenses are updated and in line with current legislation, working with diverse personalities, planning and taking part in promotional events, diffusing tense situations, and maintaining a fun, safe atmosphere for customers.

Key responsibilities

Hiring and training staff to provide excellent service to customers

Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours

Setting and enforcing quality and safety controls

Ensuring licenses are updated and in line with current legislation

Working with diverse personalities both on the staff and customers

Planning and taking part in promotional events

Diffusing tense situations between customers or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed

Maintaining a fun, safe atmosphere for customers

Create schedules for kitchen employees and evaluate their performance

Assist chefs during peak hours by retrieving ingredients, packing orders, and clearing stations