Key Leader, Retail: Elevate Guest Experience & Growth

lululemon; Johor; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Competitive base pay

Team bonus program

Paid time off

Employee discounts

Fitness/yoga classes

Development programs

Job summary

lululemon is seeking a Key Leader to join our store leadership team in Malaysia. You will guide Educators, support guests, and oversee daily operations on the sales floor with a focus on delivering an outstanding guest experience.

Join a team that values inclusion, integrity, and collaboration as you drive results, coach others, and maintain our luxury environment while ensuring safety and compliance. Flexibility in schedule is expected and appreciated.

Qualifications

• Leadership experience in a retail or service environment.
• Strong guest-focused mindset and problem-solving skills.
• Experience coaching, mentoring, and supporting team members.

Responsibilities

• Lead by example to deliver exceptional guest experiences and oversee store operations.
• Plan floor coverage and assign Educators to ensure efficiency.
• Review store metrics and adjust tactics to meet goals.

Skills

Leadership

Guest Experience

Collaboration

Candid Communication

Decision Making

Integrity/Honesty

Inclusion & Diversity

Teamwork

Education

High School Diploma or equivalent

Job description

lululemon is seeking a Key Leader to join our store leadership team in Malaysia. You will guide Educators, support guests, and oversee daily operations on the sales floor with a focus on delivering an outstanding guest experience.

Join a team that values inclusion, integrity, and collaboration as you drive results, coach others, and maintain our luxury environment while ensuring safety and compliance. Flexibility in schedule is expected and appreciated.