Key Account Manager, Poultry

Boehringer Ingelheim; Kampung Malaysia Tambahan; On-site; MYR 120,000 - 160,000; Full time

Job summary

Boehringer Ingelheim Malaysia is seeking a dynamic Key Account Manager to drive sustainable growth with strategic poultry customers. You will lead account planning, execute customer business strategies, and collaborate cross-functionally to maximise sales performance and market share.

As a trusted business partner, you will translate customer insights into actionable growth opportunities while ensuring alignment with objectives across local, regional, and global teams.

Qualifications

• Bachelor's degree in Veterinary Medicine or animal science.
• Extensive experience in strategic/key account management with targets.
• Cross-functional teamwork in a matrix organization.
• Strong interpersonal and communication skills.
• Leadership and influencing capabilities.
• High learning agility and adaptability.
• Experience in animal health or livestock industries preferred.

Responsibilities

• Achieve sales, revenue, and profitability targets for assigned key accounts.
• Develop and execute annual Customer Business Plans aligned with goals.
• Identify growth opportunities and increase customer share of wallet across portfolios.
• Monitor account performance and implement growth strategies.
• Build and maintain relationships with key decision-makers and stakeholders.
• Lead account planning and customer engagement to strengthen partnerships.
• Assess customer needs and deliver value-driven solutions.
• Conduct market, customer, and competitive analysis to identify opportunities.
• Collaborate with Sales, Marketing, Supply Chain, Finance, Legal and Regional teams.
• Provide guidance to local account teams and share best practices.

Skills

Strategic account management

Cross-functional collaboration

Interpersonal communication

Leadership

Influencing skills

Analytical thinking

Learning agility

Education

Bachelor's degree in Veterinary Medicine or animal science

Job description

We are looking for a dynamic and customer-focused Key Account Manager (KAM) to drive sustainable growth and strengthen partnerships with our strategic poultry customers. In this role, you will lead key account planning, execute customer business strategies, and collaborate cross-functionally to maximize sales performance, market share, and long-term profitability.

You will serve as a trusted business partner to key customers, translating customer insights into actionable growth opportunities while ensuring alignment with business objectives across local, regional, and global teams.

THE POSITION

We are looking for a dynamic and customer-focused Key Account Manager (KAM) to drive sustainable growth and strengthen partnerships with our strategic poultry customers. In this role, you will lead key account planning, execute customer business strategies, and collaborate cross-functionally to maximize sales performance, market share, and long-term profitability.

You will serve as a trusted business partner to key customers, translating customer insights into actionable growth opportunities while ensuring alignment with business objectives across local, regional, and global teams.

Tasks & Responsibilities

Drive Business Growth

• Achieve sales, revenue, and profitability targets for assigned key accounts
• Develop and execute annual Customer Business Plans aligned with organizational goals
• Identify growth opportunities and increase customer share of wallet across product portfolios
• Monitor account performance and implement strategies to accelerate growth

Strategic Account Management

• Build and maintain strong relationships with key decision-makers and stakeholders
• Lead account planning and customer engagement activities to enhance long-term partnerships
• Assess customer needs and deliver value-driven solutions
• Conduct market, customer, and competitive analysis to identify emerging opportunities

Collaboration & Leadership

• Partner closely with Sales, Marketing, Customer Experience, Supply Chain, Finance, Legal, and Regional teams to execute growth initiatives
• Provide guidance and support to local strategic account teams and share best practices across markets
• Act as the primary point of contact between key customers and internal stakeholders

Performance & Reporting

• Track sales performance, account potential, and market share metrics
• Provide regular business reviews and performance insights to local, regional, and global stakeholders
• Leverage CRM tools to maintain accurate customer information and support data-driven decision-making

Compliance & Governance

• Ensure all customer interactions comply with company policies, industry regulations, and ethical standards
• Promote responsible business practices and adherence to corporate procedures

Requirements

• Bachelor's degree (preferably in Veterinary Medicine or animal science)
• Special Skills
  • Extensive experience in strategic/key account management
  • At least 5 years of solid sales and marketing experience, with a proven track record of achieving targets and executing strategies
  • Demonstrated agility in working within a cross-functional team
  • Knowledge of the Animal Health Industry, including its economics and key drivers, is preferred
  • Ability to work effectively and thrive in a matrix team environment
  • Excellent interpersonal and communication skills
  • Strong influencing and leadership skills
  • Strong learning agility
  • Excellent oral and written communication skills
• Special Work Experience
  • Background in the animal health or livestock-related industries
• Competencies Critical for Success in This Position
  • Analytical thinking and problem-solving skills
  • Strategic thinking
  • Influencing skills
  • Customer management
  • Key account planning and organizational skills

• Preference may be given to candidates who do not require work visa sponsorship.

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com