Key Account Manager

NS BlueScope; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

NS BlueScope is seeking a seasoned Key Account Manager to develop and manage strategic customer relationships within the midstream construction sector in Malaysia. You will focus on revenue growth, profitable account management, and long-term partnerships.

You will build trusted relationships with key accounts, coordinate with operations for seamless service delivery, and work with cross-functional teams to align commercial and operational priorities.

Qualifications

• Bachelor’s Degree in Business Administration, Economics, Marketing, Civil/Structure Engineer, or related field.
• At least 5 years of experience in B2B within construction or heavy industry.
• Strong understanding of Malaysia’s construction industry and midstream infrastructure.

Responsibilities

• Build and maintain relationships with key accounts as main contact; understand customer needs.
• Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a sales pipeline.
• Coordinate with operations to ensure service delivery and resolve issues.
• Monitor industry trends and provide insights on demand, market conditions, and competitors.
• Collaborate with marketing, supply chain and finance to align commercial and operational priorities.

Skills

Account management

Revenue growth

Pricing strategy

Forecasting

Cross-functional collaboration

Education

Bachelor’s Degree in Business Admin/ Economics/ Marketing/ Civil/ Structure Engineer

Job description

## Key Account ManagerApplylocations: Shah Alam, Malaysiatime type: Full timeposted on: Posted 8 Days Agojob requisition id: R-2610111You are responsible for developing, managing, and growing strategic customer relationships within the midstream business. You will focus on revenue growth, account retention, commercial/profitability optimization, and long-term partnership development.**What You'll Do*** Build and maintain strong relationships with key accounts while acting as the main point of contact and understanding customer business needs.* Drive revenue growth by identifying opportunities, executing account strategies, managing pricing, and maintaining a healthy sales pipeline.* Coordinate with operations to ensure smooth service delivery and resolve any customer or operational issues.* Monitor industry trends and provide insights on customer demand, market conditions, and competitor activities.* Collaborate with internal teams such as marketing, supply chain, and finance to align commercial and operational priorities.* Deliver on performance targets by managing forecasts, tracking account results, and reporting risks and opportunities**What You Need to Succeed*** Bachelor’s Degree in Business administration, Economics, Marketing, Civil/Structure Engineer, or related field.* At least 5 years of experience with proven record in B2B business environment industry - construction or heavy industry.* Strong understanding of Malaysia’s construction industry and Midstream infrastructure and operations.At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success.### About Us**BlueScope is a global success story with 16,500 people across 16** **countries. In our NS BlueScope business, our team of over 2,000 people** **is our strength and we want our people to be safe and thriving at work.****We love what we do. We’re committed to being leaders and innovators in** **creating and transforming steel into smart solutions that support our** **communities today and in the future. And we’re committed to driving** **sustainability and climate action across the business.****From our homes and hospitals to bridges, stadiums and critical** **infrastructure, NS BlueScope is known for our quality and contributions to** **nation building across ASEAN.****Our valued brands serve residential and commercial building and** **construction markets including COLORBOND steel, TRUECORE** **steel, ZINCALUME steel, BlueScope ZACS, and LYSAGHT steel** **building products.**### Our PurposeAt BlueScope, we have a responsibility to one another, to our families, customers, shareholders and the broader community, to build a sustainable business that contributes to protecting all of our futures.As a global organisation with thousands of employees who share passion and expertise in one of the world’s most useful materials, steel, we see an opportunity for BlueScope to contribute and make a real difference.Created by our people, **Our Purpose**sets our course and gives us the courage and confidence to deliver what matters to our communities around the world, and to attract and retain the very best people to enable us to get there.Our Purpose speaks to why we operate and where we want to be – to see our people work together to inspire our customers, meet our sustainability commitments, deliver value to our shareholders and strengthen our communities for the future.**Our Bond**outlines the guiding principles that strengthen our business every day. It identifies our key stakeholders, guides how we work together and conduct ourselves, and continues to be our benchmark for success and choosing to do what is right.