Key Account Manager

Luxasia Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Luxasia Group in Kuala Lumpur, Malaysia seeks a proactive Key Account Manager to lead the sales mission for Brands. You will build a high-performing team, maintain strong relationships with principals and retailers, and drive visibility and customer service across outlets.

You will monitor sell-in performance, plan monthly activities with Marketing, and ensure timely product launches with VM support. Experience in fragrance/beauty is a plus; strong English communication is essential.

Qualifications

• A tertiary qualification or equivalent combination of relevant working experience.
• At least 3-5 years working experience; fragrance/beauty background advantageous.
• Analytical, numerically strong, meticulous and organized with a passion for beauty.

Responsibilities

• Know at all times sales vs LY vs Target for Brands-group and share in monthly meetings.
• Manage sell-in and support brand-related functions of the business.
• Identify risks early and propose back-up or next actions.
• Plan and execute monthly sell-in according to marketing calendar.
• Collaborate with Marketing to execute floor-level activities for brand objectives.
• Prepare monthly and promotional BITA (new and replenishment).
• Coordinate with Retail Ops for smooth selling-floor operations.
• Provide proposals to Marketing on sales and inventory matters.
• Build rapport with retailers and vendors and understand store operations.
• Ensure timely launches of new products with updated VM support.
• Identify white space opportunities for brand development or growth.
• Review stock inventory levels monthly with Retail Ops and plan actions.
• Plan and execute pop-ups and clearance events with Brand Teams.
• Meet with key retailers quarterly to review sell-in and sell-out.

Skills

Analytical skills

Team leadership

Interpersonal skills

Communication

Presentation

English proficiency

Experience 3-5 years

Education

Tertiary qualification or equivalent

Job description

Position Purpose:

You are your own leader, creating a compelling vision and communicating with style and charisma. You are responsible for the sales mission and vision of Brands business. Under your leadership, you build a team ofhigh performanceindividuals to achieve and excel sales growth. The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationship with the Principal and Customers, handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients. You are also responsible for the collection of receivables and are the key source of information for movement of goods / brand and as one of the responsibilities is to bring back market feedback across both functions.

What we want you to do...

• Know at all time levels of sales versus LY versus Target for Brands-group (sell in) and to share this during monthly sales and marketing Meeting.

• Manage the sell-in (net sales) and support brand related function of the business.

• Must be able to identify and call out any risk early and propose back up or next action plans.

• Plan and execute monthly sell in according to marketing calendar.

• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.

• Prepare monthly & promotional BITA (new and replenishment).

• CloseTeam-workwith Retail Ops Team to ensure smooth sales operations at selling floor.

• Provide proposals, suggestions to Mktg on all sales & inventory related matters.

• Create and maintain good rapport / relationship with retailers / vendors, beauty advisors, supervisors and understand the store’s operation process.

• Ensure timely launches of new products with updated VM support.

• To look out for the white space opportunity to share with brand teams for potential brand development or growth.

• Analyzeand discuss with Retail Ops Teamon a monthly basisof stock inventory holding (days) and action plans to minimize it.

• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.

• Together with Retail Ops team, to meet up with key retailers / buyers to review sell in and sell out on a quarterly basis.

• To propose action plans to Head of Sales and review quarterly sales and risk.

Key Result / Measures:

• Achieve Brand Sales targets (net) and ensuring growth for brands.

• Manage all brands under your care to meet brand KPIs.

• Inventory Management by ensuring right assortment based on turnover.

• Achieve Brand / Company CRM target and Known Customer %.

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.

• At least 3-5 years working experience. Prior experience in the fragrance or beauty business will be an added advantage.

• Analytical, numerically strong, meticulous and organized with a flair / passion for beauty or luxury products.

• Team-leader willing to share and transfer knowledge.

• Preferably having a proven track record in managing and supervising subordinates.

• A team-group player with collaboration skills who thrives in a fast-paced competitive business environment.

• Possess good interpersonal skills and are able tobuild strong rapport with both internal and external key stakeholders.

• Possess good communication and presentation skills, with a strong command of the English language.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.