Key Account Executive

Luxasia Group; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

Luxasia Group is seeking a Key Account Executive in Kuala Lumpur to manage and grow retail accounts. The role involves efficient execution of sales initiatives, inventory management, and customer relationship management while collaborating with internal stakeholders.

Ideal candidates possess a Bachelor's degree and 2-3 years of relevant experience in sales or retail. This position promises professional growth and the potential to work with luxury brands.

Qualifications

• Minimum 2-3 years of experience in sales, key account management, or retail management.
• Experience within luxury brands or retail industry is an advantage.
• Fresh graduates with strong commercial acumen may be considered.

Responsibilities

• Support sales targets and monitor sales performance.
• Build and maintain positive relations with retail partners.
• Coordinate orders and product launches.

Skills

Sales Performance

Customer Relationship Management

Inventory Management

Communication Skills

Education

Bachelor's Degree or Diploma in Business Administration, Marketing or related field

Job description

Why Join Us

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose

The Key Account Executiveis responsible forsupporting the management and growth of assigned retail accounts by ensuring efficient execution of commercial activities, sales administration, inventory management, and customer relationship management. The role works closely with internal stakeholders and retail partners to drive sales performance, ensure product availability, and support the successful execution of business plans and promotional activities.

Key Responsibilities

Sales Performance & Account Support

• Support the achievement of sales targets across assigned retail accounts and channels.
• Monitor daily, weekly, and monthly sales performance and prepare sales reports for management review.
• Track sales trends,identifygaps against targets, and highlight risks or opportunities to the Key Account Manager.
• Assistin the preparation of sales forecasts, business reviews, and account performance reports.
• Support the execution of sales initiatives, campaigns, and promotional activities.

Key Account Management

• Build andmaintainpositive working relationships with retail buyers, store personnel, and business partners.
• Serve as a day-to-day contact for operational matters relating to assigned accounts.
• Coordinate with customers on orders, deliveries, product launches, promotions, and operational requirements.
• Support account meetings and business reviews by preparing reports, sales analyses, and presentation materials.
• Ensuretimelycommunication and follow-up on customer requests and enquiries.

Inventory & Order Management

• Monitor stock availability and inventory levels across assigned retail accounts.
• Coordinate order processing, replenishment planning, and stock allocation with Supply Chain and Operations teams.
• Track sell-through performance andidentifypotential stock shortages or overstock situations.
• Support inventory planning activities during product launches, promotions, and peak sales periods.
• Assistin managing ageing inventory and implementing corrective action plans whererequired.

Commercial Execution

• Support the implementation of promotional activities, product launches, roadshows, and retail campaigns.
• Coordinate with Marketing and Retail Operations teams to ensuretimelyexecution of commercial initiatives.
• Monitor promotional performance and provide feedback on campaign effectiveness.
• Ensure all commercial activities are executed according to agreed timelines and brand standards.

Retail Execution & Visibility

• Conduct regular store visits tomonitorproduct availability, display standards, and promotional execution.
• Ensure visual merchandising guidelines are implemented correctly across assigned retail locations.
• Report competitor activities, market trends, pricing observations, and business opportunities.
• Work closely with Retail Operations teams to address operational issues affecting sales performance.

Sales Administration & Reporting

• Maintainaccuraterecords of sales, forecasts, promotions, and account activities.
• Prepare regular sales reports, inventory analyses, and business performance updates.
• Support monthly sales reconciliation and account performance reviews.
• Ensure accuracy of commercial data andtimelysubmission of reports.

Collaboration & Continuous Improvement

• Collaborate closely with Marketing, Retail Operations, Supply Chain, Finance, Customer Service, and Training teams.
• Provide operational support for product launches, promotional campaigns, and business initiatives.
• Share customer feedback and market intelligence with relevant stakeholders.
• Support continuous improvement initiatives to enhance business performance and operational efficiency.

Qualifications

• Bachelor's Degree or Diploma in Business Administration, Marketing, Sales, Commerce, or a related field.
• Minimum 2–3 years of experience in sales, key account management, commercial operations, trade marketing, or retail management.
• Experiencewithin the luxury, lifestyle brands, electronics, premium consumer brand, and retail industryis an advantage.
• Fresh graduates with strong commercial acumen and relevant internship experience may be considered.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page. If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.