Key Account Manager

LUXASIA; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

LUXASIA is hiring a Key Account Manager in Malaysia to lead the sales mission for the Brands business, build a high-performance team, and maintain strong relationships with principals and customers. You will drive sell-in, visibility, and high-quality service across outlets, while coordinating with Retail Ops to optimize inventory and launches.

You will identify risks early, propose action plans, and report progress in monthly meetings. English communication and leadership are essential.

Qualifications

• Bachelor's degree or equivalent combination of relevant working experience.
• 3–5 years working experience; fragrance/beauty industry is a plus.
• Analytical, numerically strong, meticulous and organized.
• Team leadership and experience mentoring subordinates.
• Proven ability to collaborate and manage stakeholders.
• Strong communication and presentation skills in English.

Responsibilities

• Manage sell-in (net sales) and support brand related functions.
• Build and maintain strong relationships with principals and retailers.
• Plan monthly sell-in activities aligned with marketing calendars.
• Coordinate floor level visibility and in-store execution.
• Collaborate with Retail Ops to ensure smooth selling floor operations.
• Monitor stock levels and propose actions to minimize inventory risk.
• Lead and motivate the team to achieve brand KPIs and growth targets.
• Engage with key retailers/buyers quarterly to review sell-in and sell-out.

Skills

Leadership

Analytical thinking

Communication

Interpersonal skills

English proficiency

Relationship management

Education

Tertiary qualification

Job description

Position Purpose

You are your own leader, creating a compelling vision and communicating with style and charisma. You are responsible for the sales mission and vision of Brands business. Under your leadership, you build a team of high performance individuals to achieve and excel sales growth. The Key Account Manager is a point of contact and responsible for building / maintaining strong professional relationship with the Principal and Customers, handle distribution of the brand or set of brands within assigned outlets and ensuring visibility and delivering high quality customer service to the existing and potential clients. You are also responsible for the collection of receivables and are the key source of information for movement of goods / brand and as one of the responsibilities is to bring back market feedback across both functions.

What we want you to do...

• Know at all time levels of sales versus LY versus Target for Brands-group (sell in) and to share this during monthly sales and marketing Meeting.
• Manage the sell-in (net sales) and support brand related function of the business.
• Must be able to identify and call out any risk early and propose back up or next action plans.
• Plan and execute monthly sell in according to marketing calendar.
• Plan with the Marketing team and execute activities at floor level to achieve Brands objectives wholesales & inventory.
• Prepare monthly & promotional BITA (new and replenishment).
• Close Team-work with Retail Ops Team to ensure smooth sales operations at selling floor.
• Provide proposals, suggestions to Mktg on all sales & inventory related matters.
• Create and maintain good rapport / relationship with retailers / vendors, beauty advisors, supervisors and understand the store's operation process.
• Ensure timely launches of new products with updated VM support.
• To look out for the white space opportunity to share with brand teams for potential brand development or growth.
• Analyze and discuss with Retail Ops Team on a monthly basis of stock inventory holding (days) and action plans to minimize it.
• Plan and Execute Pop Ups and Clearances with support from Retail Ops and Brand Teams.
• Together with Retail Ops team, to meet up with key retailers / buyers to review sell in and sell out on a quarterly basis.
• To propose action plans to Head of Sales and review quarterly sales and risk.

Key Result / Measures

• Achieve Brand Sales targets (net) and ensuring growth for brands.
• Manage all brands under your care to meet brand KPIs.
• Inventory Management by ensuring right assortment based on turnover.
• Achieve Brand / Company CRM target and Known Customer %.

Requirements

• Have a tertiary qualification or equivalent combination of relevant working experience that will allow the successful performance of job expectations.
• At least 3-5 years working experience. Prior experience in the fragrance or beauty business will be an added advantage.
• Analytical, numerically strong, meticulous and organized with a flair / passion for beauty or luxury products.
• Team-leader willing to share and transfer knowledge.
• Preferably having a proven track record in managing and supervising subordinates.
• A team-group player with collaboration skills who thrives in a fast-paced competitive business environment.
• Possess good interpersonal skills and are able to build strong rapport with both internal and external key stakeholders.
• Possess good communication and presentation skills, with a strong command of the English language.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page .

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

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