Key Account Executive, FMCG & Personal Care | Growth & Perks

GST MALAYSIA PLT; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Benefits offered by this job

EPF, SOCSO & EIS

Salary Adjustment & Yearly Bonus

Work Life Balance

Young & Vibrant Working Culture

Company Trip

Job summary

GST MALAYSIA PLT is seeking a proactive Key Account Executive (FMCG & Personal Care) in Kuala Lumpur to manage day-to-day operations for key retail accounts and ensure smooth order fulfillment. The role involves coordinating orders, promotions, and inventory while maintaining strong relationships with retailers and partners.

The ideal candidate has 1–2 years of experience in KAM, sales administration, or related FMCG roles, with excellent communication and Excel skills.

Qualifications

• Experience in Key Account, Sales Administration, FMCG, Retail, or related functions.
• Hands-on experience handling Watsons and/or Guardian accounts, including order management, promotions, inventory coordination, and buyer communications.

Responsibilities

• Manage and maintain relationships with key accounts, including retailers, distributors, and business partners.
• Coordinate customer orders, purchase orders, deliveries, and inventory replenishment to ensure timely fulfillment.
• Liaise with suppliers, logistics providers, merchandisers, and internal departments for smooth execution.
• Monitor stock availability and coordinate replenishment to avoid out-of-stock situations.
• Prepare and submit product listings, promotional proposals, and required account documentation.
• Track sales performance, inventory movement, and promotional effectiveness with timely reports to management.
• Resolve customer inquiries, order discrepancies, delivery issues, and account-related concerns.
• Ensure promotional activities and merchandising are carried out per plans.
• Maintain records of sales, orders, account activities, and customer communications.
• Support key account managers in achieving sales targets and business objectives.

Skills

Account management

Cross-functional coordination

Data analysis

Watsons/Guardian experience

Communication

Tools

Microsoft Excel

Job description

GST MALAYSIA PLT is seeking a proactive Key Account Executive (FMCG & Personal Care) in Kuala Lumpur to manage day-to-day operations for key retail accounts and ensure smooth order fulfillment. The role involves coordinating orders, promotions, and inventory while maintaining strong relationships with retailers and partners.

The ideal candidate has 1–2 years of experience in KAM, sales administration, or related FMCG roles, with excellent communication and Excel skills.