Key Account Executive

Coca-Cola Beverages Singapore, Malaysia & Brunei; Petaling Jaya; On-site; MYR 90,000 - 140,000; Full time

Job summary

The Coca-Cola Beverages Singapore, Malaysia & Brunei is seeking a results-driven Key Account Manager to drive sales, volume, and profitability across assigned key accounts in Malaysia. You will be responsible for customer inquiries, timely financial reporting, and coordination of promotions to optimize on-shelf availability and loyalty.

We expect 2-5 years of relevant Key Account experience in FMCG, with a solid understanding of local trade environment, data-driven decision making, and

Qualifications

• 2-5 years of Key Account (Foodservice) experience within FMCG companies.
• Understanding of local FMCG trade environment, shoppers and consumer trends.
• Proven ability to analyze business needs, identify opportunities, and assess risks.

Responsibilities

• Achieve sales, volume, and profitability targets for assigned key accounts.
• Be responsive to customer enquiries on new listings, POs and delivery status.
• Submit monthly financial reports and EM stock forecast to ensure on-time payments and minimize stock write-off.
• Process equipment requests from customers and complete internal documents to fulfill requests.
• Maintain timely administrative tasks with ownership.
• Build and maintain strong relationships with customers and trade leaders to support company goals.
• Analyze changing customer needs and market trends to anticipate impact on business.
• Conduct Annual Business Review/Joint Business Planning with key customers.
• Demonstrate deep understanding of On-Premise Channel and Key Account Management.
• Monitor and manage budget within scope.
• Co-ordinate TOP to TOP meetings with KAs and activate promotions.

Skills

Key Account Mgmt

Analytical skills

Strong communication

Multitasking

Job description

The Coca-Cola Company (TCCC) is the world's largest beverage company, refreshing consumers worldwide for over 135 years. Our unrivaled portfolio includes more than 500 sparkling and still brands and more than 3,800 beverage choices, with iconic brands such as Coca-Cola, Sprite, Minute Maid, Schweppes, FuzeTea, Monster, and Fanta.

With over 1,500 employees, Coca-Cola Beverages Singapore, Malaysia & Brunei is a complex and well-developed organization that produces, sells, and distributes the Coca-Cola Company products across the country. Our world-class manufacturing plant in Halal Park, Bandar Enstek in Negeri Sembilan serves as our Halal production hub for Malaysia, Singapore, and Brunei.

Department: Modern Trade Management, Commercial

Reports to: Group Customer Development Manager

What You’ll Do

• Achieve sales, volume, and profitability targets for assigned key accounts.
• Be responsive and prompt in customer enquiry on new listing, PO and delivery status.
• Timely submission of monthly financial report and EM stock forecast to ensure customer payment on-time and minimize stock write-off.
• Attends promptly to any equipment request from customer and issue internal documents to complete the request. Follow up and follow through the request until completed.
• Be timely and prompt in all administrative task with ownership.
• Builds and maintains strong relationships with customers/trade leaders and organizations & industry peers in order to create positive impact to company image and business goals.
• To analyze changing customer needs and market trends, understands how they affect the current and future business, and responds proactively to secure long term business performance.
• Conduct Annual Business Review/Joint Business Planning key customers.
• Exhibits a deep understanding of On-Premise Channel and Key Account Management.
• Monitors and maintains budget within scope.
• To control and manage DME funds allocated; To co-ordinate TOP to TOP management meeting with KAs, activate promotions and programs with customers.

What We’re Looking For

• Ideally 2 - 5 years of Key Account (Foodservice) experience within FMCG companies.
• Demonstrated understanding of the local FMCG trade environment, including insights into shoppers and consumer trends.
• Proven ability to strategically analyze business needs, identify opportunities, and assess risks, with a track record of developing and implementing effective strategies and plans.
• Proficiency in independently managing consumer and trade promotions, from development to execution and evaluation.
• Good communication and interpersonal skills, with the capacity to collaborate effectively across functions and departments.
• Strong analytical abilities to interpret data and derive actionable insights.
• Self-starter who thrives in a dynamic environment, capable of working with minimal supervision.
• Adept at multitasking and prioritizing tasks effectively.

Our Purpose & Growth Behaviour

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We focus on five key behaviours – curious, empowered, inclusive, agile, and corporate entrepreneurship – and value how we work as much as what we achieve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.