Key Account Executive

Metal; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Metal is seeking a results-driven sales professional to accelerate revenue growth across Asia-Pacific and global markets. You will hunt, prospect, and close net-new strategic accounts while maintaining long-term relationships with existing customers.

The role requires native-level English and strong Mandarin communication to bridge Shanghai headquarters with global clients. You will manage the full sales cycle, align with analysts and success teams, and optimize the value of premium data and

Qualifications

• Proven track record in sales or account management.
• Ability to prospect and close in a multi-channel environment.
• Strong communication and negotiation skills in English; Mandarin beneficial.

Responsibilities

• Lead high-activity, metrics-driven sales motions to win new strategic accounts.
• Execute cold outreach and multi-channel prospecting to initiate conversations with executives.
• Build and maintain senior relationships with corporate accounts for retention and upsell opportunities.
• Drive sales of premium product portfolio and bespoke consulting services.
• Translate market signals into actionable sales strategies across time zones.

Skills

Hunter mindset

Targeted prospecting

Account management

Sales pipeline

English proficiency

Mandarin proficiency

Education

Bachelor's degree or above

Tools

CRM systems

Job description

• Accelerate revenue growth across the Asia-Pacific and global markets by running a high-activity, metrics-driven sales motion to actively hunt, prospect, and win net-new strategic accounts.
• Execute disciplined cold outreach, strategic calling, and multi-channel prospecting sequences to initiate new business conversations with target commodity procurement and executive leaders.
• Establish, nurture, and sustain long-term senior relationships with existing corporate accounts, ensuring high retention rates while continuously mapping organizational buying groups to uncover upsell and cross-sell opportunities.
• Drive sales and penetration of the company’s premium global product portfolio, positioning price benchmark service, high-tier intelligence database services, bespoke consulting projects, and expert-led research reports to match clients' strategic mandates.
• Maximize commercial returns from global industry events, exhibitions, and summits by turning networking opportunities into actionable leads and accelerated revenue.
• Interface directly with multinational clients to diagnose their strategic research and data pain points, converting complex client requirements into qualified sales pipelines and customized product solutions.
• Deliver on commercial KPIs, managing the entire account lifecycle with equal emphasis on acquiring high-value new logos and maximizing premium account retention and upsell rates.
• Monitor global non-ferrous metals and recycling spot markets closely, converting fast-moving market fluctuations into consultative sales arguments to elevate the company's market authority.
• Align closely with global in-house analyst teams, data divisions, and regional customer success groups to ensure seamless delivery of tailored consulting and data solutions.

Job Requirements

• Bachelor’s degree or above, background in metals, commodities, finance, or industrial supply chains (preferred, but not required).
• Native or near-native fluency in professional English (written and spoken) to steer high-stakes business negotiations; full professional proficiency in Mandarin is required to bridge communication between the Shanghai headquarters and global market clients.
• Proven track record of successful sales or account management experience, with a demonstrated ability to independently manage both net-new logo acquisition and existing client retention.
• Possess a hunter mindset with exceptional drive, resilience, and a metrics-driven approach to consistently meet and exceed commercial targets.
• Strong pipeline management discipline, with a solid understanding of managing conversion ratios, pipeline coverage, and structured sales processes within standard CRM systems.
• Highly adaptable to international travel schedules across different time zones, with a proactive, self-driven approach to cross-border territory expansion.
• Highly collaborative mindset, capable of managing complex, cross-functional internal communication channels (e.g., across regional entities and technical analyst groups) to ensure seamless project execution.