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6ixty 8ight Creative Fashions Sdn Bhd is seeking a store professional to greet customers, understand their needs, and guide them to suitable fashion items. You will provide assistance across the sales floor, fitting rooms, and cashier area while sharing product knowledge to support upselling opportunities.
The role emphasizes staying fashion-forward, maintaining store standards, and collaborating with the team to meet sales targets.
Greet and engage customers, ensuring a welcoming and customer-first environment.
Understand customer needs and guide them to suitable products, delivering service that aligns with company standards.
Provide professional assistance throughout the store—including the sales floor, fitting rooms, and cashier area.
Share product knowledge (materials, features, pricing, promotions) and introduce new items to support upselling opportunities.
Maintain a strong understanding of all product categories.
Uphold store cleanliness and organization according to company guidelines.
Support the Assistant Supervisor/Supervisor with store operations, including weekly reports and administrative tasks.
Monitor KPIs and motivate team members to achieve sales targets.
Supervise junior sales associates and part-timers to ensure daily tasks are completed and operations run smoothly.
Minimum 1–2 years of retail experience (fashion retail preferred).
Strong passion for customer service with excellent communication skills.
High attention to detail and willingness to continuously learn. Energetic, approachable, and dedicated to creating positive customer experiences.
Fashion-forward, professional, and confident in engaging with customers.
Self-motivated and sales-driven, with a strong service mindset.
Solid leadership skills and a strong work ethic; able to collaborate effectively with the team.
Proficient in spoken and written English (required for internal reports and communication with our international team).