Junior Network/O&M Engineer — Front-End & Customer Platform

Scicom MSC Berhad; Kampung Cendana; On-site; MYR 50,000 - 67,000; Full time

Benefits offered by this job

Performance bonus

Medical coverage

15 days annual leave

14 days medical leave

Job summary

Scicom MSC Berhad in Kuala Lumpur is seeking a Junior Network/O&M Engineer with strong front-end skills (C#, JavaScript, TypeScript) to configure and support the RR Customer Engagement platform. You will blend technical troubleshooting with customer communication to drive issue resolution.

Responsibilities include platform configuration, front-end development, and managing import/export processes across environments.

Qualifications

• Strong experience with RR Customer Engagement platform configuration and customization.
• Proficiency in C#, JavaScript, TypeScript and front-end technologies.
• Hands-on experience with Managed Solution Import/Export and solution layers.
• Excellent customer service, communication and problem-solving skills.
• Willingness to provide on-call support, including holidays.

Responsibilities

• Platform configuration and customization of the RR Customer Engagement platform.
• Front-end development and support using C#, JavaScript, TypeScript and Custom Control.
• Manage solution import/export processes across environments.
• Directly communicate with customers to understand issues and resolve them.
• Participate in on-call rotations and holiday support as required.

Skills

C#

JavaScript

TypeScript

Front-end

On-call support

Tools

Custom Control

Job description

Scicom MSC Berhad in Kuala Lumpur is seeking a Junior Network/O&M Engineer with strong front-end skills (C#, JavaScript, TypeScript) to configure and support the RR Customer Engagement platform. You will blend technical troubleshooting with customer communication to drive issue resolution.

Responsibilities include platform configuration, front-end development, and managing import/export processes across environments.