Junior Network and System Engineer

Reachwave Networks Sdn. Bhd.; Ayer Keroh; On-site; MYR 33,000 - 67,000; Full time

Job summary

Reachwave Networks Sdn. Bhd. is seeking a network engineer to plan, build, and manage our LAN/WAN/VPN and wireless infrastructure across manufacturing and office environments.

The role includes troubleshooting, security hardening, and 2nd line support for Windows servers and databases, with opportunities to work on IT projects and releases.

Qualifications

• Pursuing at least a Diploma/Bachelor’s Degree in CS/IT/Electronics/EE or related fields.
• 1–2 years professional experience in network routing, switching, wireless and system administration.
• Hands-on with Cisco/Arista switches, WAN routers, VLAN, OSPF, BGP, Spanning Tree, QoS, WAN.
• Solid knowledge of Windows servers, authentication, certificate management and databases.
• Familiar with DNS, DHCP, NTP, SNMP, SYSLOG, TFTP/FTP and monitoring tools.

Responsibilities

• Plan, build, and manage Manufacturing/Office LAN/WAN/VPN and wireless infra.
• Implement hardware/software changes to improve network performance.
• Troubleshoot network issues including BGP, OSPF, VLAN, STP, WAN and wireless.
• Monitor local/regional network infra; act as SME for incidents and service requests.
• Resolve vulnerabilities and maintain high security standards.
• Manage vendor relationships; ensure effective operations.
• Provide L2 support for Windows servers and databases with high availability.
• Support release activities, deployments, and UAT.
• Incident management, escalations, and SLA/OLA compliant resolutions.
• Onsite support for systems/network ops; onboarding/offboarding in desktop workflows.
• Collaborate with L1/L2 teams for escalations and complex issues.
• Maintain technical documentation and troubleshooting guides.

Skills

Network routing & switching

Wireless networking

System administration

Cisco/Arista switches

BGP/Ospf/VLAN/Spanning Tree/QoS

Windows Server admin

DNS/DHCP/NTP/SNMP

Troubleshooting tools

Security best practices

Education

Diploma/Bachelor's in Computer Science/IT/Electronics/Electrical Engineering

Job description

Plan, build, and manage Manufacturing/Office LAN/WAN/VPN and wireless infrastructure.

Implement hardware/software changes to improve network performance, speed, and connectivity.

Troubleshoot network issues involving BGP, OSPF, VLAN, Spanning Tree, WAN, wireless, and network hardware/software.

Monitor local/regional network infrastructure and act as SME for network incidents and service requests.

Resolve vulnerabilities and maintain high security standards.

Manage vendor and service provider relationships to ensure effective operations.

Participate in IT projects, upgrades, and maintenance activities.

Provide L2 support for Windows servers and database environments, ensuring high availability.

Troubleshoot authentication, certificate management, and system security issues.

Support release activities, deployments, and User Acceptance Testing (UAT).

Handle incident management, escalations, and issue resolution according to SLAs/OLAs.

Provide onsite support for systems and network operations to end-users and clients.

Manage onboarding and offboarding processes within desktop workflows.

Collaborate with L1 and L2 support teams for escalations and complex issue resolution.

Maintain and update technical documentation, knowledge-based articles, and troubleshooting guides.

Job Requirements:

Candidate must be pursuing at least a Diploma/Bachelor’s Degree in Computer Science, Information Technology, Electronics, Electrical Engineering, or related fields.

1–2 years professional experience in network routing, switching, wireless, and system administration.

Hands-on experience with Cisco/Arista switches, WAN routers, VLAN, OSPF, BGP, Spanning Tree, QoS, WAN.

Solid knowledge of Windows servers, authentication, certificate management, and databases.

Familiarity with network services (DNS, DHCP, NTP, SNMP, SYSLOG, TFTP/FTP).Experience with network monitoring, vulnerability assessment tools, and troubleshooting utilities.

Technical certification (e.g., CCNA, CCNP, MCSE) is an advantage.

Willingness to travel and be hands-on with equipment.

Candidates with good soft skills, Communication Skill and Time Management Skill will be an added advantage.

Required language: English and Malay. Candidates who can speak Mandarin will be at an advantage.

Able to work independently.

Ability to multitask and remain motivated and positive

Fresh graduates are encouraged to apply.