Junior Network Engineer – Japanese Speaking (Early Career)

Airswift; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Airswift seeks a Junior Network Engineer in Kuala Lumpur to support network incident troubleshooting and documentation in both English and Japanese. You will work with Tier 1–Tier 3 teams, gaining hands-on exposure to routing, switching, security, and enterprise/network-provider networking.

The role emphasizes learning in a structured environment, with opportunities to grow technical capability while in a bilingual (English/Japanese) setting.

Qualifications

• Bachelor's degree in Linguistics, Computer Science, or a related field.
• 1 to 3 years of networking or related IT support experience.
• Exposure to service desk or IT helpdesk environments. Notably in structured operational procedures.

Responsibilities

• Assist with troubleshooting and resolving network incidents under guidance.
• Document technical issues and resolutions clearly in English and Japanese.
• Collaborate across Tier 1–Tier 3 teams on IT networking issues.

Skills

Troubleshooting network incidents

Japanese language proficiency

English communication

Technical documentation (EN/JA)

Routing and Switching

Enterprise Networking

Service Provider Networking

Network Security

Team collaboration

Continuous learning

Education

Bachelor's degree in Linguistics/Computer Science

Job description

Job Title: Junior Network Engineer – Japanese Speaking (Early Career) Location: Kuala Lumpur, Malaysia

This opportunity offers the chance to build technical capability in IT networking within a structured support environment. The role focuses on network incident troubleshooting, technical documentation, and collaboration across Tier 1, Tier 2, and Tier 3 teams, while providing exposure to Collaboration, Enterprise Networking, Service Provider Networking, and Network Security. This position is well suited to candidates looking to strengthen hands‑on networking knowledge while working in both English and Japanese.

Required Education: Bachelor’s degree in Linguistics, Computer Science, or a related field

Required Experience: 1 to 3 years of experience in networking or related IT support roles

Previous exposure to service desk, IT helpdesk, or network support environments

Experience supporting technical issues and working within structured operational procedures

Required Skills: Ability to assist with troubleshooting and resolving network incidents under guidance; Strong written and verbal Japanese language capability for supporting Japanese‑speaking end-customers; Good English communication skills, both written and verbal; Ability to document technical issues and resolutions clearly and accurately in English and Japanese; Strong interest in IT networking, including Routing and Switching, Enterprise Networking, Service Provider Networking, and Network Security; Ability to collaborate effectively with multi‑tier technical teams and internal stakeholders; Strong curiosity, adaptability, and commitment to continuous learning

Preferred Qualifications:

• JLPT N1 or N2 certification

About Airswift:

Airswift is an international workforce solutions provider within the energy, process and infrastructure industries. Airswift serves as a strategic partner to clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with unique project needs. With over 1000 employees and 9,000 contractors operating in over 60 countries, Airswift's geographical reach and pool of talent available is unmatched in the industry.