IT Operations Engineer — Desktop Support & Coordination

Scicom (MSC) Berhad; Kuala Lumpur; On-site; MYR 56,000 - 67,000; Full time

Benefits offered by this job

Performance related bonus for staff

Annual Leave 15 days

Medical Leave 14 days

Medical and hospitalization coverage

Job summary

Scicom (MSC) Berhad is seeking a detail-oriented Intermediate Engineer to manage desktop support coordination, documentation, and tracking tasks in Kuala Lumpur. You will bridge communication between roles and use enterprise collaboration tools to ensure smooth daily operations and project tracking.

The role requires strong English communication, careful documentation, and proficiency with MS Office and collaboration platforms.

Qualifications

• Bachelor’s degree in any field.
• Solid, careful, and highly responsible work ethic with patience for tedious tracking and recording tasks.
• Strong communication skills and adeptness at coordinating with people in different roles.
• Solid English proficiency (listening, speaking, reading, and writing) and ability to handle English emails, meetings, and technical documents smoothly.
• Proficiency in MS Office and enterprise collaboration software (including Word, Excel, Outlook, SharePoint, Confluence, Teams, etc.).
• Fluent in Chinese & English (Listening, Speaking, Reading & Writing) for daily communication and documentation.

Responsibilities

• Patiently execute and manage detailed tracking, recording, and documentation workflows.
• Communicate and coordinate effectively with various stakeholders, aligning different roles and technical teams.
• Handle English-language communications, including writing emails, preparing documents, and participating in cross-regional meetings.
• Leverage enterprise office suites and collaboration platforms (Word, Excel, Outlook, SharePoint, Confluence, Teams) to maintain operational efficiency.
• Provide project assistance and potentially support basic software testing initiatives.

Skills

Communication skills

English proficiency

Chinese language

Coordination

Documentation

Education

Bachelor's degree

Tools

MS Office

SharePoint

Confluence

Teams

Outlook

Job description

Scicom (MSC) Berhad is seeking a detail-oriented Intermediate Engineer to manage desktop support coordination, documentation, and tracking tasks in Kuala Lumpur. You will bridge communication between roles and use enterprise collaboration tools to ensure smooth daily operations and project tracking.

The role requires strong English communication, careful documentation, and proficiency with MS Office and collaboration platforms.