Junior IT Specialist

Aurorise AI; Malaysia; On-site; MYR 30,000 - 40,000; Full time

Job summary

A tech solutions provider in Malaysia is seeking a Junior IT Specialist to deliver technical implementation and deployment of client automation systems. This full-time remote role, suitable for fresh graduates, encompasses responsibilities such as configuring CRM systems, developing websites, and deploying AI chatbots. Candidates should possess UI/UX design skills, technical versatility, and strong communication capabilities. The educational requirement is a degree in Computer Science or a related field, with internship or personal project experience considered advantageous.

Qualifications

• Demonstrated ability to create visually appealing, user-centered interfaces.
• Comfortable working across multiple platforms and quickly learning new systems.
• Fluent English communication skills (written and spoken).
• Meticulous approach to system configuration and quality assurance.
• Ability to manage multiple client projects simultaneously.
• Resourceful approach to technical challenges.

Responsibilities

• Execute end-to-end setup and configuration of CRM systems for clients.
• Design and build conversion-optimized websites and landing pages.
• Develop and deploy intelligent AI chatbot solutions.
• Create and implement sophisticated business automation workflows.
• Apply UI/UX design principles to enhance digital touchpoints.
• Maintain communication with clients throughout project lifecycles.

Skills

UI/UX Design Skills

Technical Versatility

Communication Excellence

Detail‑Oriented Execution

Project Management

Problem‑Solving Mindset

Education

Degree in Computer Science or related field

Tools

HTML

CSS

JavaScript

Canva

Figma

Adobe Creative Suite

Job description

IT Specialist – Junior

Join the Aurorise AI team in Kuala Lumpur. This full‑time remote role welcomes fresh graduates with 0–2 years of experience.

Job Description

The Junior IT Specialist is primarily responsible for the technical implementation and deployment of client automation systems. The role will be the technical backbone of client delivery, transforming business requirements into fully operational CRM environments, websites, landing pages, AI chatbots, and sophisticated automation workflows.

Key Responsibilities

• System Implementation & Configuration: Execute end‑to‑end setup and configuration of CRM systems (Magic AI) for clients across multiple industries, ensuring optimal workflow architecture and data structure.
• Digital Asset Development: Design and build conversion‑optimized websites, landing pages, and digital properties that align with client brand guidelines and business objectives.
• AI Chatbot Engineering: Develop, configure, and deploy intelligent AI chatbot solutions with industry‑specific conversation flows, knowledge bases, and multi‑language capabilities (English, Bahasa Malaysia, Mandarin).
• Automation Architecture: Create and implement sophisticated business automation workflows including lead nurturing sequences, appointment scheduling systems, follow‑up campaigns, and integration bridges between multiple platforms.
• UI/UX Excellence: Apply user interface and user experience design principles to ensure all digital touchpoints deliver intuitive, aesthetically refined, and conversion‑focused experiences.
• Client Collaboration: Maintain clear, professional communication with clients throughout project lifecycles, translating technical concepts into business‑friendly language.

Requirements

• UI/UX Design Skills: Demonstrated ability to create visually appealing, user‑centered interfaces with strong attention to layout, typography, color theory, and responsive design principles.
• Technical Versatility: Comfortable working across multiple platforms and quickly learning new systems and technologies.
• Communication Excellence: Fluent English communication skills (written and spoken) and the ability to articulate technical concepts clearly to non‑technical stakeholders.
• Detail‑Oriented Execution: Meticulous approach to system configuration, quality assurance, and documentation.
• Project Management: Ability to manage multiple client projects simultaneously while maintaining quality standards and meeting deadlines.
• Problem‑Solving Mindset: Resourceful approach to technical challenges with the ability to research solutions independently.

Knowledge

• CRM Platforms: Familiar with CRM concepts and automation workflows.
• Web Development: HTML, CSS, JavaScript fundamentals; experience with website builders and landing page platforms.
• Design Tools: Canva, Figma, or Adobe Creative Suite for mockups and asset creation.
• AI Technologies: Understanding of AI chatbot platforms, conversation design, and automation logic.
• Integration Concepts: API basics, webhooks, and third‑party platform connections.

Attitude

Service‑oriented, methodical, documentation‑first, eager to learn, collaborative team player.

Qualifications

Education: Degree or higher in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field.

Experience: Fresh graduates welcome; any freelance, internship, or personal project experience in web development, automation, or CRM systems is a strong advantage.