Junior IT Operations & Platform Support

Talentbank Group; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Competitive compensation package

Parking Credit

Healthcare and wellbeing packages

Job summary

Talentbank Group is seeking a Junior IT Operations Associate to support project teams and ensure smooth digital operations. You will assist with IT systems maintenance and end-user support, while collaborating on platforms such as WordPress, HubSpot, and SwipePages to drive project success.

You will perform routine IT tasks, monitor systems, and help optimise content for mobile and web experiences. This role offers growth opportunities in a dynamic, open-office environment in Kuala Lumpur.

Qualifications

• Proficient in HTML/CSS/JS with practical website changes.
• Understanding of UI/UX design principles for user-friendly interfaces.
• Knowledge of mobile optimisation best practices.
• Strong problem-solving and troubleshooting skills.
• Eagerness to learn and adapt to new software tools.

Responsibilities

• Maintain IT systems, servers, networks, and software applications.
• Provide end-user technical support and issue resolution.
• Install and update software, operating systems, and hardware as needed.
• Ensure software licensing compliance across projects.
• Collaborate with project teams to optimise digital platforms (WordPress, HubSpot, SwipePages).
• Document IT activities and generate basic reports.
• Help with email workspace management and channel communications.

Skills

HTML

CSS

JavaScript

UI/UX design

Mobile optimisation

Troubleshooting

Willingness to learn

Tools

WordPress

HubSpot

SwipePages

Job description

Talentbank Group is seeking a Junior IT Operations Associate to support project teams and ensure smooth digital operations. You will assist with IT systems maintenance and end-user support, while collaborating on platforms such as WordPress, HubSpot, and SwipePages to drive project success.

You will perform routine IT tasks, monitor systems, and help optimise content for mobile and web experiences. This role offers growth opportunities in a dynamic, open-office environment in Kuala Lumpur.