Junior Guest Service Team

The Edison George Town; George Town; On-site; MYR 28,000 - 39,000; Full time

Job summary

The Edison George Town in Penang is seeking a proactive hospitality professional to handle front desk duties and guest relations. Fresh graduates are welcome; strong communication is essential and prior experience in F&B or guest services is a bonus.

Responsibilities include managing guest requests, coordinating check-in/check-out, breakfast service, and special arrangements while recommending local activities and dining options to guests.

Qualifications

• Fresh graduates welcome to apply, no prior experience required.
• Good communication and interpersonal skills are essential.
• Experience in F&B, hospitality, guest relations or customer experience is a plus.

Responsibilities

• Primary point of contact for guest requests, service, feedback and concerns.
• Work within Front Desk and F&B areas to ensure seamless guest service delivery (check-in/check-out, breakfast, lounge).
• Coordinate special ad-hoc arrangements for guests.
• Curate and recommend local activities, dining, and cultural experiences.

Skills

Communication

Interpersonal skills

Guest relations

Customer service

Education

Fresh graduates welcome

Job description

Fresh graduates are welcome to apply.No relevant experience needed

A proactive and creative mind-set.

Soonest availability in an Advantage

Good communication and interpersonal skills.

Proven experience in F&B, hospitality, guest relations, or customer experience roles can be an advantage.

Key Responsibilities

Primary point of contact for guest requests, service, feedbacks and concerns

Work within Front Desk and F&B area in ensuring seamless delivery of guest service-Manage daily Check-in, Check-out, managing breakfas &The Lounge, etc.

Coordinate special ad-hoc arrangements for guests.

Curate and recommend local activities, dining, and cultural experiences.