Japanese Customer Support Executive | Visa Sponsorship

Two95 International, Inc; Cyberjaya; On-site; MYR 96,000 - 108,000; Full time

Benefits offered by this job

RM 500 transportation allowance

Shift allowance

Employment VISA & 1-way flight ticket

Hotel accommodation upon arrival

Comprehensive medical benefits for you

Maternity & paternity leave, annual &

Job summary

Two95 International Inc. in Cyberjaya, Malaysia, is hiring Japanese Customer Support Executives to handle inquiries via chat, email, and calls in Japanese. No English requirement. You will provide solutions for online shopping experiences and maintain high-quality communications. Shifts rotate to support global customers.

Open to all nationalities with visa sponsorship; fresh graduates and experienced professionals are welcome. Willingness to relocate to Malaysia is required.

Qualifications

• JLPT N1 certification or native Japanese language ability.
• Willingness to relocate to Malaysia and work on-site.
• Fresh graduates and experienced customer service professionals welcome.

Responsibilities

• Handle customer queries via chat, email, and calls in Japanese.
• Provide solutions and support related to online shopping experiences.
• Ensure high-quality and professional communication with customers.
• Work in rotational shifts to support global customers.

Skills

JLPT N1

Native Japanese

Job description

Job description:

We’re Hiring: Japanese Customer Support Executives

Location: Cyberjaya, Malaysia

Employment Type: Full-time, Office-based

Industry: Online Shopping Platform

What You’ll Do

Handle customer queries via chat, email, and calls in Japanese (English not required)

Provide solutions and support related to online shopping experiences

Ensure high-quality and professional communication with customers

Work in rotational shifts to support global customers

What We’re Looking For

JLPT N1 certification OR Native Japanese speaker

Open to all nationalities (visa sponsorship available)

Fresh graduates & experienced customer service professionals are welcome

Willingness to relocate to Malaysia

What We Offer

Salary: RM 8,000 – RM 9,000 basic (depending on CS experience)

RM 500 transportation allowance

Shift allowance for afternoon shifts

Employment VISA & 1-way flight ticket reimbursement (for expats)

1-week hotel accommodation upon arrival (for expats)

Comprehensive medical benefits (in-patient & out-patient for self & family)

Maternity & paternity leave, annual leave, medical leave as per labor law

Optical & dental coverage