IT Systems & Support Administrator

Rock Maestro Sdn Bhd

West Coast Division

On-site

MYR 54,000 - 80,000

Full time

14 days+
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Benefits offered by this job

Professional development opportunities
Health and safety standards
Equal opportunities employer

Job summary

Rock Maestro Sdn Bhd in Kota Kinabalu, Sabah is seeking a dedicated IT Administrator to support our technology infrastructure and ensure seamless IT operations. This full-time role involves maintaining systems, troubleshooting, and optimising networks to minimise downtime and enable secure business continuity.

The ideal candidate has 2–4 years in IT support, strong OS knowledge, and experience with network administration.

Qualifications

  • 2–4 years in IT support or administrator role.
  • Proficiency in Windows and/or Linux.
  • Experience with network administration (TCP/IP, DNS, DHCP).
  • Certs such as CompTIA A+/Network+ or Microsoft are advantageous.

Responsibilities

  • Install, configure, and maintain computer systems, servers, and networking equipment.
  • Provide first and second-line technical support to end users, resolving hardware and software issues.
  • Monitor system performance and implement preventative maintenance measures.
  • Manage user accounts, access permissions, and security protocols.
  • Back up critical data and manage disaster recovery procedures.
  • Install and update software applications, operating systems, and security patches.
  • Troubleshoot network connectivity issues and optimise network performance.
  • Document IT infrastructure, configurations, and SOPs.
  • Collaborate with IT team to implement technical solutions.
  • Support deployment of new hardware and software systems.

Skills

IT support
Windows/Linux
Network troubleshooting
Active Directory
Cybersecurity basics
Problem solving
Communication
Attention to detail

Tools

Ticketing systems
IT asset management
Server maintenance

Job description

Rock Maestro Sdn Bhd in Kota Kinabalu, Sabah is seeking a dedicated IT Administrator to support our technology infrastructure and ensure seamless IT operations. This full-time role involves maintaining systems, troubleshooting, and optimising networks to minimise downtime and enable secure business continuity.

The ideal candidate has 2–4 years in IT support, strong OS knowledge, and experience with network administration.

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