IT Support & Systems Admin (Junior)

APEX Pharma; Subang Jaya; On-site; MYR 56,000 - 78,000; Full time

Job summary

APEX Pharma is seeking an IT Support role in Subang Jaya to maintain daily IT operations and troubleshoot hardware and software issues. The candidate will report to the IT Manager and gain hands-on exposure to system administration, user support, and improvement projects.

The role requires a Diploma/Degree in Computer Science or equivalent, with fresh graduates welcome. English and Bahasa Malaysia proficiency is needed to support staff effectively.

Qualifications

• Diploma or Degree in Computer Science or equivalent.
• Fresh graduates are welcome.
• Hands-on knowledge of computer hardware and software.

Responsibilities

• Provide first-line technical support to staff and troubleshoot issues.
• Install, configure, and maintain computers and IT equipment.
• Monitor IT systems, networks, and servers for uptime.
• Perform regular backups and ensure data security.
• Support rollout and maintenance of software applications.
• Document IT issues using ticketing systems.
• Assist with user account management.
• Support IT security initiatives and user training.
• Collaborate on system upgrades and inventory management.

Skills

IT support

System administration

Hardware knowledge

Troubleshooting

English

Bahasa Malaysia

Education

Diploma or Degree in Computer Science

Equivalent qualification

Job description

APEX Pharma is seeking an IT Support role in Subang Jaya to maintain daily IT operations and troubleshoot hardware and software issues. The candidate will report to the IT Manager and gain hands-on exposure to system administration, user support, and improvement projects.

The role requires a Diploma/Degree in Computer Science or equivalent, with fresh graduates welcome. English and Bahasa Malaysia proficiency is needed to support staff effectively.