IT Support Executive: Keep Systems Running Smoothly

E-NESCOM DESIGNIFY ELEMENTS SDN. BHD.

Johor Bahru

On-site

MYR 45,000 - 78,000

Full time

47 hours ago
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Benefits offered by this job

Medical coverage
Leave entitlements
Professional development opportunities
Career advancement pathways
Flexible work approach
Work-life balance

Job summary

E-NESCOM DESIGNIFY ELEMENTS SDN. BHD. is seeking an IT Support Executive in Johor Bahru, Malaysia.

This full-time role focuses on delivering reliable IT support, maintaining IT infrastructure, and ensuring minimal downtime for internal teams and external stakeholders. The ideal candidate will have 1–3 years of IT support experience, strong OS knowledge (Windows/Mac), and experience with ticketing systems. A diploma or degree in IT/CS is preferred, with opportunities for professional development

Qualifications

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field
  • 1–3 years’ IT support or help desk experience is preferred
  • Strong knowledge of Windows and/or Mac operating systems

Responsibilities

  • Provide first and second-line technical support to end-users
  • Install, configure, and maintain IT equipment
  • Manage user accounts, access rights, and security protocols
  • Monitor IT infrastructure to identify issues before operations are affected
  • Document support tickets and resolutions
  • Provide user training on IT systems and software

Skills

Windows OS
Mac OS
Troubleshooting
Communication
Prioritisation

Education

Diploma or Bachelor’s in IT/CS or related field

Tools

Ticketing systems
IT asset management tools

Job description

E-NESCOM DESIGNIFY ELEMENTS SDN. BHD. is seeking an IT Support Executive in Johor Bahru, Malaysia.

This full-time role focuses on delivering reliable IT support, maintaining IT infrastructure, and ensuring minimal downtime for internal teams and external stakeholders. The ideal candidate will have 1–3 years of IT support experience, strong OS knowledge (Windows/Mac), and experience with ticketing systems. A diploma or degree in IT/CS is preferred, with opportunities for professional development

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