IT Specialist

Kitron Electronics Manufacturing Sdn Bhd; Kulai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Kitron Electronics Manufacturing Sdn Bhd in Malaysia is seeking an experienced IT professional to lead and manage IT operations, infrastructure, security, and support for the Kulai site. You will maintain network and servers, ensure data integrity, and oversee compliance with relevant regulations.

You will coordinate with Group IT, work with internal departments, suppliers, and service providers, and document IT assets and KPIs. Strong English and Bahasa Malaysia skills are required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Good knowledge of IT systems, infrastructure, cybersecurity, and emerging technologies.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Manage IT operations including infrastructure, applications, security, and support.
• Maintain and update IT network and equipment.
• Ensure the security, integrity, and availability of IT systems and data; oversee compliance with regulations and standards.
• Support, monitor, and troubleshoot factory servers and users' computers.
• Prioritize factory IT systems availability to minimize production disruptions.
• Act as the key local contact between Malaysia site and Group IT.
• Document IT assets, licenses, documentation and IT procedures.
• Coordinate with internal teams and external service providers to resolve IT incidents.
• Support ISO 27001 and other IT/security audits, including documentation preparation and evidence collection.

Skills

IT systems knowledge

Infrastructure management

Cybersecurity awareness

English & Bahasa Malaysia

Education

Bachelor's degree in Information Technology/Computer Science

Job description

Kitron is a leading Scandinavian Electronics Manufacturing Services (EMS) company, delivering improved flexibility, cost efficiency, and innovation power through the value chain. Our strategy is to have a strong local presence in all regions. Kitron has operations in Norway, Sweden, Denmark, Lithuania, Germany, Poland, the Czech Republic, India, China, Malaysia, and the United States. In each of these regions, we tailor our offering to best suit the local needs. (https://www.kitron.com/)

Key responsibilities

IT Service

• Responsible for the IT operations, including infrastructure, applications, security, and support.
• Maintain and update regularly on IT network and equipment.
• Ensure the security, integrity, and availability of all IT systems and data, and oversee compliance with relevant regulations and standards.
• Support, monitor, and troubleshoot the company's virtual and physical servers and individual users' computers.
• Responsible for assigning or solving incoming tickets in a timely manner.
• Prioritize factory IT systems and infrastructure availability to minimize production disruptions
• Ensure adequate competency and capacity to operate the factory’s local IT infrastructure, and similar capability for service restorations
• Actively work to prevent adversaries from gaining access to Kitron information and digital processing facilities
• Follow Company planned maintenance programs for the factory’s local IT infrastructure
• Adhere to Company hardware/software standards for the factory’s local IT infrastructure, closely aligned with LMT’s investment strategy
• Build and maintain IT infrastructure with focus on zero trust, high availability, disaster recovery, immutable backup, and swift service restoration capabilities
• Order IT equipment under defined standards and install, configure hardware and software, and printers according to company standards.

Group IT & Stakeholder Coordination

• Act as the key local contact between Malaysia site and Group IT.
• Work with internal departments, suppliers and service providers to resolve IT issues and support business needs.
• Participate in Group IT projects, system rollouts and improvement initiatives.
• Work closely with the Local Management Team and functional departments to understand operational requirements and IT priorities.
• Provide regular updates to local management on major IT incidents, infrastructure risks, upcoming activities and areas requiring management attention.

Documentation

• Maintain IT asset records, licenses, documentation and relevant IT procedures.
• Track IT service, infrastructure and security KPIs where required.
• Escalate major or critical IT incidents to Corporate IT and coordinate the required support.
• Coordinate with internal teams and external service providers to resolve IT incidents and technical issues.

Others

• Support on general admin roles of office.
• Support ISO 27001 and other IT/security-related audits, including documentation preparation, evidence collection, audit coordination and closure of findings.
• Any other ad-hoc tasks assigned by the management.

About you

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Good knowledge of IT systems, infrastructure, cybersecurity, and emerging technologies
• Positive attitude, maintain a high level of integrity and possess the ability to work independently
• Proven experience in IT executive roles
• Strong organizational skills, with the ability to manage multiple priorities effectively
• Ability to work cross-functionally and manage supplier relationships
• Detail-oriented with strong analytical skills
• Excellent conceptual, analytical, and problem-solving abilities
• Proficiency in English and Bahasa Malaysia in both verbal and written communication