IT Manager

SmartHire by SEEK; Seberang Perai; On-site; MYR 180,000 - 260,000; Full time

Job summary

Ultimate Machining / Manufacturing Solutions in Malaysia is seeking an IT Manager to lead all IT operations for a precision manufacturing site, aligning with a Singapore-based Group IT team. You will manage infrastructure, ERP (Epicor), cybersecurity, and digitalisation initiatives to ensure production continuity and efficiency.

The role offers broad exposure, regional collaboration, and a visible impact on operations.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 8–10 years of IT experience in manufacturing, with 3+ years in leadership.
• Hands-on ERP knowledge; Epicor preferred, SAP/Oracle also acceptable.
• Strong cybersecurity, networking, backup, and disaster recovery expertise.

Responsibilities

• Lead IT operations across the site to ensure high system availability.
• Oversee ERP management, upgrades, and user support across functions.
• Manage cybersecurity controls, access management, and monitoring.
• Collaborate with Group IT to align standards and initiatives.
• Lead and mentor local IT team and manage budgets.

Skills

IT Infrastructure

Cybersecurity

ERP Management

Team Leadership

Networking

Disaster Recovery

Education

Bachelor's Degree in IT

Tools

Epicor ERP

Job description

Our client Ultimate Machining / Manufacturing Solutions is seeking an IT Manager to join their team!

Are you an experienced IT professional with a strong manufacturing background and the technical depth to keep critical production systems running at peak performance? This is an exciting opportunity to take the lead on all IT operations for a precision manufacturing site in Malaysia, while working closely with a Singapore-based Group IT team on regional initiatives. From managing robust IT infrastructure and cybersecurity controls to driving ERP optimisation and digitalisation projects, this role offers genuine breadth, visibility and the chance to make a real operational impact in a fast-paced, technology-driven manufacturing environment.

About Our Client Ultimate Machining / Manufacturing Solutions is a precision engineering and manufacturing company serving aerospace and semiconductor equipment clients, operating as part of a Singapore-headquartered group. With a strong focus on operational excellence, digital transformation and continuous improvement, they invest in technology to drive manufacturing efficiency and quality. The IT function plays a critical role in supporting production continuity, ERP performance and Group-wide cybersecurity standards — making this a highly visible and impactful role within the organisation.

What You'll Be Doing?

• IT Infrastructure Management: Lead and manage overall IT operations across the site, maintaining servers, networks, firewalls, Wi-Fi, storage, backup systems and end-user devices to ensure high system availability and minimal production downtime.
• Business Continuity & Disaster Recovery: Ensure proper data backup, disaster recovery and IT business continuity arrangements are in place, regularly tested and fit for purpose at all times.
• ERP Management & Optimisation: Manage, support and maintain Epicor ERP including troubleshooting, system enhancements, upgrades and user support across Production, Planning, Engineering, Quality, Supply Chain, Purchasing, Finance and HR teams.
• Manufacturing Systems Support: Support MES and other manufacturing and business systems; identify and implement opportunities to improve and automate business and manufacturing processes through ERP and IT solutions.
• Cybersecurity Management: Manage cybersecurity controls including user access management, endpoint protection, firewalls, system patching, vulnerability management and security monitoring across the site.
• Audit & Compliance Support: Support internal, external and customer audits relating to IT systems, cybersecurity and information security; ensure compliance with Company and Group IT policies and data protection requirements.
• IT Projects & Digitalisation: Lead IT infrastructure upgrades, system implementations, automation and digitalisation projects that enhance manufacturing efficiency and operational capability.
• Vendor & Budget Management: Manage IT vendors, service providers, software licences and maintenance contracts; prepare and manage the site's IT operating and capital expenditure budgets.
• Group IT collaboration: Work closely with the Group IT Manager from the Singapore Head Office on Group-wide IT standards, cybersecurity initiatives and strategic IT projects.
• Team Leadership: Lead, supervise, mentor and develop the local IT team, providing guidance and performance management to build a high-performing IT function.

Who Are They Looking For?

• Educational Background: Bachelor's Degree in Information Technology, Computer Science, Information Systems, Computer Engineering or a related discipline is required.
• IT Experience: Minimum 8–10 years of relevant IT experience including at least 3 years in a supervisory or managerial role, with a strong and proven track record in IT infrastructure, networking, servers, cybersecurity, backup and disaster recovery within a manufacturing environment.
• ERP Knowledge: Good working knowledge of ERP systems in a manufacturing context with the ability to collaborate effectively with cross-functional departments on ERP optimisation and business process improvement — hands‑on experience with Epicor ERP is a strong advantage, though candidates with strong manufacturing ERP experience in SAP, Oracle or equivalent platforms are also encouraged to apply.
• Manufacturing IT Exposure: Prior experience in a semiconductor, precision engineering or manufacturing environment is strongly preferred — candidates who understand the operational criticality of IT system uptime in a production setting will be well-positioned for this role.
• Cybersecurity Competency: Demonstrated hands‑on experience managing cybersecurity controls including endpoint protection, firewalls, vulnerability management and security monitoring is essential for this role.
• Group IT Governance: Comfortable working within a Group IT governance structure and aligning with regional IT standards and cybersecurity policies set by Singapore Head Office.
• Language Proficiency: English proficiency is required for effective communication with the Singapore Group IT team and for audit and compliance reporting; Bahasa Malaysia proficiency supports day-to-day local team management and Mandarin would be an added advantage.
• Availability: Must be prepared to provide support outside normal working hours when required for critical IT or production system issues.

We welcome all driven IT professionals with a passion for manufacturing technology and operational excellence to apply — your expertise could be exactly what this team needs.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?