IT Specialist

Hirehub Group; Johor; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

Hirehub Group in Senai, Johor, Malaysia, is seeking an IT Support professional to provide day-to-day hardware, software, network and user support for the factory and project sites. The role also supports the Singapore office and assists early-stage IT infrastructure setups for the Thailand factory.

Candidates should have a Diploma or Bachelor's in Computer Science/IT/Network Engineering, with IT support and basic network administration experience. English and Chinese proficiency is required.

Formación

• Diploma or Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• Experience in IT support and basic network administration.
• Knowledge of low-voltage (ELV) systems is an advantage.
• Proficient in English and Chinese (spoken and written).

Responsabilidades

• Provide day-to-day IT support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist Thailand factory IT setup.
• Track and coordinate ELV engineering projects at Thailand, Johor Bahru Plant 2 and Plant 3.
• Coordinate with internal departments, vendors, and contractors to ensure timely progress.
• Troubleshoot IT issues to minimize downtime.
• Assist in IT infrastructure deployment, system configuration, and maintenance.
• Maintain documentation for IT support activities and configurations.
• Ensure IT systems comply with company standards and information security requirements.
• Coordinate with factory teams to support IT operations.
• Coordinate with external vendors and service providers for IT/ELV systems.

Conocimientos

IT support

Network administration

English & Chinese

Educación

Diploma or Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related

Descripción del empleo

Company Background
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Responsibilities:

• Provide day-to-day IT support, including hardware, software, network, and user support for the Malaysia factory and project sites.
• Support IT operations for the Singapore office and assist with early-stage IT infrastructure setup for the Thailand factory.
• Track and coordinate low-voltage (ELV) engineering projects at the Thailand factory, Johor Bahru Plant 2, and Johor Bahru Plant 3.
• Coordinate with internal departments, vendors, and contractors to ensure timely progress and proper execution of IT and ELV projects.
• Troubleshoot and resolve IT-related issues to minimize system downtime and operational disruption.
• Assist in IT infrastructure deployment, system configuration, and ongoing maintenance activities.
• Maintain proper documentation for IT support activities, system configurations, and project progress.
• Ensure IT systems and project implementations comply with company standards, policies, and information security requirements.
• Coordinate with internal departments and factory teams to support IT operations and project requirements.
• Coordinate with external vendors, contractors, and service providers related to IT and ELV systems.

Job Requirements:

• Diploma or Bachelors degree in Computer Science, Information Technology, Network Engineering, or a related discipline.
• Experience in IT support and basic network administration.
• Knowledge of low-voltage (ELV) systems is an advantage.
• Proficient in English and Chinese (spoken and written).

Location: Senai, Johor

Salary Range: Open for discussion