IT Project Manager (Networking SD-WAN Project)

Beyondsoft; Kuala Lumpur; On-site; MYR 150,000 - 210,000; Full time

Job summary

Beyondsoft is seeking an experienced Project Manager to lead complex, customer-facing projects across telecommunications and IT infrastructure. The role emphasizes stakeholder engagement, cross-functional coordination, and delivering projects on time and within budget.

The ideal candidate will have a Bachelor’s degree, 7+ years’ PM experience, and PMI or PRINCE2 certification is advantageous. Cantonese proficiency is highly preferred for coordinating with regional stakeholders and vendors in a

Qualifications

• Bachelor's degree in Business, IT, Engineering, or equivalent.
• Minimum of 7 years of project management experience in telecommunications and/or infrastructure services, managing external customer-facing projects.
• PM certification such as PMI PMP or PRINCE2 Practitioner is an added advantage.
• Good understanding of telecommunications and IT industries.

Responsibilities

• Develop the Project Charter with sponsor buy-in and sign-off.
• Prepare and maintain a formal project plan and schedule.
• Direct and manage project execution to achieve milestones.
• Monitor and control project work to ensure progress.
• Handle all change requests and integrate approved changes into the plan.
• Close the project or phase with formal acceptance and sign-off.
• Conduct stakeholder analyses and manage customer expectations, both stated and unstated.
• Clarify contract details and manage variations, reporting to sponsor with updates.
• Communicate project status through reports and stakeholder meetings.

Skills

Stakeholder management

Team leadership

Risk management

Communication

Education

Bachelor's degree in Business, IT, Engineering, or equivalent

Job description

• Develop the Project Charter, ensuring sponsor buy-in and sign-off.
• Ensure a project plan is prepared and maintained.
• Direct and manage project execution.
• Monitor and control project work.
• Manage all change requests and integrate approved changes into the project plan.
• Finalise all activities to formally close the project or phase.

2. Project Scope Management

• Deliver the agreed outcomes required from the project.
• Conduct stakeholder analysis and define and manage customer expectations, both stated and unstated.
• Liaise with business units for project inputs and regularly report to the sponsor.
• Clarify contract details and manage contract variations.
• Manage scope changes using an appropriate change process.
• Seek and manage opportunities to upsell.
• Ensure acceptance of project deliverables by stakeholders, customers, and sponsors.

3. Project Time Management

• Use a formal process to estimate the duration of all activities, sequence them, and prepare the project schedule.
• Control project performance to ensure deliverables are completed according to the schedule.

4. Project Cost Management

• Plan, allocate, and manage budgets using appropriate company tools.
• Anticipate and provide early warnings of budget deviations.
• Control the budget within the project tolerances approved by the project sponsor.
• Seek sponsor approval for any anticipated expenditure exceeding the project budget.

5. Project Quality Management

• Establish and plan quality requirements with the customer and manage the project to ensure compliance.
• Employ effective corrective action techniques where required.
• Use project health checks, reviews, audits, and customer satisfaction surveys to objectively monitor project performance and quality.

6. Project Human Resources Management

• Actively promote team effectiveness, morale, motivation, and productivity.
• Ensure the team is committed to project goals and willing to make additional efforts to meet objectives.
• Support the competence development of team members and other staff, where applicable.
• Manage the interface between internal resources and the customer.
• Provide feedback to line managers on team member performance.

7. Project Communications Management

• Actively manage stakeholders using appropriate techniques.
• Implement a project communication strategy to inform stakeholders and provide regular reports.
• Provide market information on future business opportunities, where applicable.
• Implement knowledge management initiatives that support project communications.
• Implement an effective project risk management process, ensuring the team is fully engaged.
• Mitigate, deflect, or avoid risk threats while seeking to maximise risk opportunities.

9. Project Procurement Management

• Generate procurement planning documentation for the project.
• Work within the procurement management processes defined for standard ordering and subcontracting.
• Manage third-party suppliers, as appropriate.

Qualifications and Requirements

• Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or equivalent.
• Minimum of 7 years of project management experience in telecommunications and/or infrastructure services, managing external customer-facing projects.
• Project management certification, such as PMI PMP or PRINCE2 Practitioner, would be an added advantage.
• Good understanding of the telecommunications and IT industries.
• Experience integrating project work with Knowledge Management concepts and principles.
• Cantonese language proficiency is highly preferred for communicating with stakeholders and vendors.
• Ability to engage and partner effectively with customers and internal staff as required.
• Experience managing virtual teams and working in an international environment.
• Ability to work effectively in a virtual matrix team environment.
• Ability to identify problems and work towards resolution as required.
• Ability to embrace established methodologies and identify improved ways of working.