IT Production Support

Two95 International Inc.; Putrajaya; On-site; MYR 78,000 - 123,000; Full time

Job summary

Two95 International Inc. in Malaysia is seeking an IT Production Support professional with 4+ years of experience to join our operations team. The role focuses on maintaining system stability, handling incidents, and ensuring smooth batch execution in a Linux/Unix environment.

Requirements include a Bachelor's or Master's in IT or related field, strong Oracle SQL, shell scripting, FTP/MQ middleware knowledge, and Citrix familiarity; Mainframe Scheduler TWS and ITIL experience are a plus.

Qualifications

• Bachelor's or Master's in IT, information technology engineering, or related field.
• 4+ years of IT Production Support experience.
• Shell scripting in Linux/Unix environments.
• Strong Oracle SQL skills.
• Knowledge of FTP and MQ middleware.
• Citrix familiarity a plus.
• Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS) experience a plus.
• Experience with monitoring tools and incident management systems.
• Understanding ITIL framework or similar service management practices.

Responsibilities

Job description

We are looking for IT Production Support with 4+ years of experience.

Academic requirements

Bachelor's or master degree in information technology engineering, or eventually project management field.

Soft Skills

• Quick learner, capable of rapidly acquiring new technical knowledge.
• Ability to work independently and manage multiple tasks.
• Proven experience in shell scripting in a Linux/Unix environment.
• Strong proficiency of SQL (Oracle-oriented)
• Understanding middleware technologies such as FTP and MQ messaging systems.
• Familiarity and knowledge of Citrix is a plus.
• Experience with job schedulers, particularly Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS), is a plus
• Experience with monitoring tools and incident management systems
• Understanding of ITIL framework or similar service management best practices.