IT Operations Lead - Secure, Scalable Tech & Team

Pensonic Sales & Service Sdn Bhd; Simpang Ampat; On-site; MYR 120,000 - 180,000; Full time

Job summary

Pensonic Sales & Service Sdn Bhd is seeking an IT Manager to lead technology operations across the organisation. The role oversees infrastructure, cybersecurity, technical support, vendors, budgets and IT improvement initiatives while guiding the IT team.

Ideal candidate holds a Bachelor’s degree in IT/CS with 3–5 years of IT leadership experience and strong skills in networking, servers, hardware and software. Strong communication and problem-solving abilities are essential.

Qualifications

• Bachelor’s degree in IT, Computer Science or related field.
• Minimum 3–5 years IT leadership/management experience.
• Strong knowledge of networking, servers, hardware, software and IT systems.
• Experience in IT troubleshooting and system maintenance.
• Knowledge of cybersecurity and data protection.
• Strong leadership, problem-solving and communication skills.

Responsibilities

• Manage the company's IT systems, network, servers, hardware and software.
• Ensure all IT systems operate smoothly, efficiently and securely.
• Provide technical support and resolve IT issues for employees.
• Monitor network performance, cybersecurity and data protection.
• Manage user accounts, access rights and system permissions.
• Maintain regular data backup and recovery procedures.
• Coordinate with external IT vendors and service providers.
• Plan and manage IT system upgrades and improvement projects.
• Prepare IT budgets and expenses.
• Lead and mentor the IT team, providing training and guidance to staff.
• Identify and propose technology solutions to improve business operations.

Skills

Networking

Servers

Hardware

Software

Leadership

Education

Bachelor's Degree in IT/CS or related field

Tools

CCNA

CompTIA

Microsoft Certifications

ITIL

Job description

Pensonic Sales & Service Sdn Bhd is seeking an IT Manager to lead technology operations across the organisation. The role oversees infrastructure, cybersecurity, technical support, vendors, budgets and IT improvement initiatives while guiding the IT team.

Ideal candidate holds a Bachelor’s degree in IT/CS with 3–5 years of IT leadership experience and strong skills in networking, servers, hardware and software. Strong communication and problem-solving abilities are essential.