IT Operations & Deployment Intern

Decathlon. The limited; Gelang Patah; On-site; MYR 17,000 - 30,000; Part time

Job summary

Decathlon is seeking an IT Intern to work from Gelang Patah, Johor. The role focuses on delivering reliable IT services to end users, assisting with deployments, and maintaining device inventories and documentation to support daily IT operations.

You will work with the IT team on SLA adherence, ITIL practices, and end-device management while developing practical skills in deployment, incident handling, and knowledge sharing.

Responsibilities

• Assist in deployment and maintenance of IT devices and applications.
• Support end-users with IT services and incident resolution.
• Help manage IT asset records, tagging, and disposal where required.
• Contribute to knowledge management by updating SOPs and user guides.
• Support IT operational tasks to ensure smooth day-to-day operations.
• Maintain documentation of troubleshooting steps and resolutions.
• Assist with ticketing, SLA tracking, and escalation when needed.

Job description

Decathlon is seeking an IT Intern to work from Gelang Patah, Johor. The role focuses on delivering reliable IT services to end users, assisting with deployments, and maintaining device inventories and documentation to support daily IT operations.

You will work with the IT team on SLA adherence, ITIL practices, and end-device management while developing practical skills in deployment, incident handling, and knowledge sharing.