IT & Network Support Specialist - Onsite & Weekend Standby

SK Jewellery Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

SK Jewellery Sdn Bhd is seeking a skilled IT & Network Administrator to implement, monitor, and troubleshoot network devices across our retail outlets. You will manage assets, document specs, and provide onsite support to outlets during business operations.

The role requires 3+ years in IT/network, with Mandarin and English proficiency for client communication. Travel to outlets and a valid vehicle are expected.

Qualifications

• At least 3 years of working experience in IT/network fields.

Responsibilities

• Implement, manage and troubleshoot network devices (APs, firewalls, routers, switches).
• Monitor, test, and troubleshoot network performance for optimal functionality.
• Manage IT and network assets, including inventory and documenting specifications.
• Provide first level IT and Network Helpdesk Support.
• Offer onsite IT support to outlets during business operations.

Skills

Network troubleshooting

Vendor management

CCTV administration

Technical documentation

LAN/WAN security

VPN/SD-WAN

Multi-factor authentication

Education

SPM / Diploma / Bachelor's Degree in IT

Tools

NetFlow

SNMP

Job description

SK Jewellery Sdn Bhd is seeking a skilled IT & Network Administrator to implement, monitor, and troubleshoot network devices across our retail outlets. You will manage assets, document specs, and provide onsite support to outlets during business operations.

The role requires 3+ years in IT/network, with Mandarin and English proficiency for client communication. Travel to outlets and a valid vehicle are expected.