IT Manager

SNT Global; Subang Jaya; Remote; MYR 120,000 - 180,000; Full time

Job summary

SNT Global in Subang Jaya, Malaysia, seeks an IT Manager to lead IT operations, infrastructure, and security across multiple sites. You will drive initiatives, align technology with business needs, and oversee critical enterprise systems and projects.

The role requires hands-on expertise with VMware, Veeam, AD, and Microsoft 365, plus strong leadership and stakeholder management. Join a growing team supporting warehouses, offices, and operations.

Qualifications

• Bachelor's degree in IT, CS, IS or related field.
• 5–8 years IT experience with at least 2–3 years in a managerial/leadership role.
• Experience managing IT infrastructure, networks, servers, cybersecurity, and enterprise applications.
• Hands-on experience with VMware, Veeam, AD, and Microsoft 365.
• Strong leadership, project management, analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Ability to manage multiple IT projects and support business operations across locations.

Responsibilities

• Oversee daily IT operations including servers, networks, computers, printers and internet connectivity.
• Ensure availability, reliability, and performance of IT systems across offices and warehouse facilities.
• Manage IT infrastructure including LAN, WAN, Wi-Fi, VPN, firewalls, servers, and cloud services.
• Monitor system performance and troubleshoot IT issues to minimize disruptions.
• Establish IT procedures, standards, and documentation for consistent service delivery.
• Manage and maintain business apps (WMS, TMS, ERP, HRMS, and others).
• Collaborate with Operations, Warehouse, Finance, HR and others to identify IT requirements and implement solutions.
• Develop and implement IT security policies, procedures, and access controls.
• Lead, supervise, and develop the IT team for effective service delivery.
• Prepare and manage the annual IT budget.

Skills

Leadership

Project management

Analytical skills

Problem-solving

Communication skills

Stakeholder management

Multi-location coordination

Education

Bachelor's Degree in Information Technology/CS/IS

Tools

VMware vSphere/ESXi/vCenter

Veeam Backup & Replication

Microsoft Active Directory

Microsoft 365

Job description

To lead and manage the company's IT operations, infrastructure, systems, and technology initiatives to ensure reliable, secure, and efficient IT services across all business units. The IT Manager is responsible for maintaining IT systems, managing technology projects, strengthening cybersecurity, and supporting business operations through effective IT solutions.

Key responsibilities

• Oversee the daily IT operations, including servers, networks, computers, printers, internet connectivity, and other IT equipment.
• Ensure the availability, reliability, and performance of IT systems across the company's offices and warehouse facilities.
• Manage IT infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, servers, and cloud-based services.
• Monitor system performance and troubleshoot IT-related issues to minimize operational disruptions.
• Establish IT procedures, standards, and documentation to ensure consistent service delivery.
• Manage and maintain business applications, including Warehouse Management Systems (WMS), Transport Management Systems (TMS), ERP, HRMS, and other operational systems.
• Work closely with Operations, Warehouse, Finance, HR, and other departments to identify IT requirements and implement suitable solutions.
• Develop and implement IT security policies, procedures, and access controls.
• Lead, supervise, and develop the IT team to ensure effective service delivery.
• Prepare and manage the annual IT budget, including hardware, software, licensing, maintenance, and infrastructure costs.

About you

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum 5–8 years of relevant IT experience, with at least 2–3 years in a managerial or leadership position.
• Experience managing IT infrastructure, networks, servers, cybersecurity, and enterprise applications.
• Hands-on experience with VMware (vSphere / ESXi / vCenter), Veeam Backup & Replication, Microsoft Active Directory (AD), and Microsoft 365.
• Strong leadership, project management, analytical, and problem-solving skills.
• Good communication and stakeholder management skills.
• Ability to manage multiple IT projects and support business operations across different locations.