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CKD Malaysia Sdn Bhd is seeking an experienced IT Manager to lead IT operations, infrastructure, ERP and cybersecurity to support manufacturing activities. The role emphasizes reliability, security and efficiency of IT services while driving digitalisation and system improvements.
The candidate should have strong ERP experience (IFS, Microsoft Dynamics, SAP) and proven leadership in a manufacturing environment. Bachelor-level IT degree required with 5–8 years of relevant experience.
We are seeking an experienced and proactive IT Manager to lead and manage the company's IT operations, infrastructure, systems and IT team. The successful candidate will be responsible for ensuring the reliability, security and efficiency of IT services while driving digitalisation and system improvements to support our manufacturing operations.
The ideal candidate must have strong experience in ERP system management, IT infrastructure, cybersecurity and team leadership, preferably within a manufacturing environment.
1. IT Operations & Infrastructure Management
Oversee the overall IT operations, including IT infrastructure, network systems, servers, hardware, software and end-user support.
Ensure the availability, stability and performance of IT systems to support daily business and manufacturing operations.
Manage IT infrastructure maintenance, troubleshooting, system upgrades and disaster recovery planning.
Establish and enforce IT policies, procedures and security standards.
2. ERP & Business Systems Management
Lead the implementation, maintenance, administration and continuous improvement of the company's ERP system.
Ensure effective integration between ERP systems and other business applications to support manufacturing, inventory, purchasing, finance, production planning and supply chain operations.
Work closely with internal departments to identify system requirements, streamline business processes and improve operational efficiency.
Manage ERP system enhancements, troubleshooting, user access and coordination with external vendors or system providers.
Drive system optimisation and digital transformation initiatives within the organisation.
Lead, supervise and develop the IT team to ensure effective delivery of IT services and technical support.
Assign responsibilities, monitor team performance and ensure timely resolution of IT-related issues.
Provide technical guidance, coaching and development opportunities to IT personnel.
Establish clear work priorities and ensure the IT team meets operational requirements and service expectations.
4. Cybersecurity & IT Governance
Oversee cybersecurity measures, data protection, backup and recovery systems.
Ensure compliance with applicable IT policies, information security requirements and internal control procedures.
Identify potential IT risks and implement preventive measures to safeguard company information and systems.
Plan and manage IT projects, system upgrades, implementation and infrastructure improvement initiatives.
Manage IT budgets, procurement, licensing and vendor relationships.
Evaluate new technologies and recommend suitable IT solutions to improve business productivity and manufacturing efficiency.
Bachelor's Degree in Information Technology, Computer Science, Information Systems or equivalent.
Minimum 5-8 years of relevant IT working experience, with at least 2-3 years in a managerial or team leadership position.
Proven experience managing IT operations and leading an IT team.
Strong hands-on experience in ERP system administration, implementation or management. Experience with IFS, Microsoft Dynamics, SAP or other manufacturing ERP systems will be an advantage.
Good understanding of manufacturing business processes, particularly Production, Inventory, Purchasing, Warehouse and Supply Chain Management.
Strong knowledge of IT infrastructure, networking, servers, database management and cybersecurity.
Experience managing IT projects, external vendors and system implementation.
Strong leadership, analytical, problem-solving and communication skills.
Ability to work independently and collaborate effectively with different departments.