IT MANAGER

UPECA; Selangor; On-site; MYR 90,000 - 170,000; Full time

Job summary

Jora Malaysia seeks an experienced IT Manager to oversee servers, networks, and IT systems. You will coordinate ERP, cybersecurity, and Industry 4.0 initiatives while maintaining security and uptime.

The role requires 8+ years in IT, a IT degree or equivalent, and the ability to lead a team, manage budgets, and engage with suppliers for hardware and software maintenance.

Qualifications

• Working knowledge of Windows desktop environment.
• Excellent documentation and reporting skills with Microsoft Office.
• Able to work independently as well as in a team.
• Strong under-pressure performance and delivery.
• Experience leading IT teams and projects.

Responsibilities

• Oversee the management, maintenance, and configuration of servers, network infrastructure, and IT systems.
• Provide end-user IT support for desktop, network, security, and related systems.
• Coordinate with suppliers on hardware, software, and maintenance contracts.
• Implement and monitor IT security measures and data protection practices.
• Develop IT budgets and manage resource allocation.
• Maintain up-to-date IT documentation and policies.
• Ensure regulatory compliance and smooth IT operations.

Skills

Windows desktop

Documentation

Independent worker

Team player

Microsoft Office

Education

Bachelor Degree / Post Graduate Diploma / Diploma / Certificate in IT

Tools

Microsoft Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Oversee the management, maintenance, and configuration of servers, network infrastructure, and IT systems.

To maintain and help out on ERP, Cybersecurity, Industry 4.0

Provide support for PC desktop, laptop, printers, firewall, internet configuration, access points, WIFI, switches, CCTV, door access system, email, anti-virus, network system, DNS, etc. Install and configure appropriate software and functions according to specifications. Identify computer or network equipment shortages and place orders Monitoring and maintaining computer systems and networks.

To coordinate, follow up and settle with suppliers/vendors on issues arising from hardware, software, system integration, repair, maintenance contract and warranty claim etc.

Propose and implement system and network operation improvement ideas Organize and schedules upgrades and maintenance to ensure minimum/ zero downtime.

Provide technical support and assistance to end-users, including troubleshooting hardware and software issues, network problems, and other IT-related concerns. To perform maintenance including installation, configuration, upgrading and monitoring hardware and software including networking equipment.

Assist in supervising and leading a team of IT professionals, including IT technicians, support staff, and system administrators.

Assist in implementing and maintaining security measures, including firewalls, antivirus software, data encryption, and access controls, to protect the organization's data and systems.

Collaborate with the IT Manager to develop and manage the IT department's budget, ensuring cost-effective solutions and resource allocation

Maintain up-to-date documentation of IT systems, configurations, policies, procedures, and user guides

Ensure that the organization complies with relevant IT regulations, industry standards, and data protection laws.

To receive and act on any other instructions from the Head of IT.

Willing to travel Oversea / Domestic

What to expect:

Mainly responsible for operational support to ensure the efficient and effective use of technology resources.

Responsible for overseeing and managing the technology infrastructure and systems within an organization.

Reporting to: Head of IT

Experience and Personality Preference:

Working knowledge of windows desktop environment.

Preferably executives specializing in IT / Computer & Network / System / Database Admin or equivalent.

At least 8 years of working experience in the related field.

Skills, Knowledge Requirements:

Good documentation skills with fair knowledge in Microsoft Office applications.

Able to work independently as well as being a good team-player.

Positive attitude and able to work independently as well as being a team player.

Must be able to work under pressure and meet the demands of the job.

Education:

Possess Bachelor Degree / Post Graduate Diploma / Diploma / Certificate in IT / Computer or related discipline.

Working Relationship:

Internal: ERP System integrates all departments within the Enterprise as so IT Manager integrates with all department heads and their respective team leaders.