IT/IS Technician

Radiometer; Pasir Gudang; On-site; MYR 33,000 - 47,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Medical card

Dental allowance

Optical allowance

Job summary

Masimo, a Danaher operating company, is seeking an IT/IS Technician to provide IT support, troubleshoot issues, and maintain computers, software, and network systems. This on-site role reports to the IT/IS Manager and is based in Pasir Gudang, Johor.

You will troubleshoot IT issues across computers, printers, networks, and user accounts; perform setup, maintenance, imaging, inventory, and manufacturing IT support; deliver onsite/remote user support and document tickets, including after-hours

Qualifications

• Strong knowledge of Windows client/server environments, O365, and IT troubleshooting.
• Excellent diagnostic, problem-solving, communication, and interpersonal skills.
• Team-oriented with MNC/production environment experience and IT technician certification.

Responsibilities

• Troubleshoot and resolve IT issues involving computers, printers, networks, software, and user accounts.
• Perform computer setup, maintenance, imaging, IT inventory, asset management, and manufacturing IT support.
• Provide onsite/remote user support, document service tickets, and support after-hours or night-shift requirements when needed.

Skills

Windows client/server environments

O365

IT troubleshooting

Education

IT technician certification

Tools

Inventory management

Asset management

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Masimo, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you’ll be part of a culture that’s driven by passion, challenging the status quo, and making an impact in the lives of others. Learn about the Danaher Business System which makes everything possible.

The IT/IS Technician is responsible for Provides IT support, troubleshoots technical issues, and maintains company computers, software, and network systems. This position reports to the IT/IS Manager and is part of the IT/IS Department located in Pasir Gudang, Johor and will be an on-site role.

In this role, you will have the opportunity to:

• Troubleshoot and resolve IT issues involving computers, printers, networks, software, and user accounts.
• Perform computer setup, maintenance, imaging, IT inventory, asset management, and manufacturing IT support.
• Provide onsite/remote user support, document service tickets, and support after-hours or night-shift requirements when needed.

The essential requirements of the job include:

• Strong knowledge of Windows client/server environments, O365, and IT troubleshooting.
• Excellent diagnostic, problem-solving, communication, and interpersonal skills.
• Team-oriented with MNC/production environment experience and IT technician certification.

Physical/Environment Requirements:

Office and production-based role requiring frequent deskside support, computer use, walking, standing, bending, and occasional lifting. Requires local travel and a valid driver’s license, with the ability to perform essential physical duties for extended periods.

It would be a plus if you also possess previous experience in: At least 1 year of experience in an IT role.

Bonus / Incentive Pay

Up to 10% of annual base salary

This job is also eligible for bonus pay. This is the target earnings as % of base annual salary, subject to objective eligibility criteria and performance conditions as set out in the applicable scheme terms and conditions.

This job is also eligible for a comprehensive package of benefits and specifically medical card, dental allowance and optical allowance. Details regarding these benefits will be provided separately.

Masimo, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow.

The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.