IT Infrastructure Operations Technician

STMicroelectronics Sdn Bhd; Muar; On-site; MYR 42,000 - 72,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Sports (Gym)

Parking

Car loan interest subsidies

Year-end bonus

Job summary

STMicroelectronics Sdn Bhd is seeking a IT/Datacenter support professional to handle daily operational tasks in a datacenter environment. The role includes monitoring job schedulers, ensuring timely file transfers to Central, and managing alert systems across applications, infrastructure, and networks.

You will provide Level 1 ServiceNow ticket handling and collaborate with global DataCenter teams, with opportunities to work on Windows, Linux, and HPUX platforms.

Qualifications

• Diploma in Information Technology/Computer Science or related field.
• Willingness to work on shifts (8-12 hours).
• Minimum 1 year experience in IT-related field.
• Able to work on Windows, Linux & HPUX platforms (workstation/servers).
• Proficient in English with strong communication skills.
• Capable of working independently with self-discipline according to standard procedures.

Responsibilities

• Monitor job schedulers and ensure completion and status.
• Ensure critical files are sent/received to Central on time.
• Handle alert monitoring systems including application, infrastructure, and network monitoring.
• Provide Level 1 ServiceNow ticket handling and correct distribution to responsible teams.
• Work with backup tools to execute and monitor backup status.
• Collaborate with Worldwide DataCenter staff and other domain support teams.

Skills

Proficient in English

Strong communication skills

Ability to work in shifts

Independent with self-discipline

Education

Diploma in Information Technology/Computer Science

Tools

ServiceNow

Windows

Linux

HPUX

Job description

At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.

When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.

Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.

Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.

YOUR ROLE

In general, the team will operate in a datacenter environment & below comprises the main tasks for handling datacenter daily operational task.

• Job schedulers : Ability to monitor scheduled jobs completion & status.

Ensuring all critical files to be sent & received to Central on time to the target recipient.

• Handling of several alert monitoring systems as below:
• Application & Infrastructure monitoring
• Network Monitoring Systems for networking systems alert.

Service Now - Level 1 Ticket Handling

Provide Level 1 services on Service Now ticket distribution and assignment correctly to the responsible team.

Backup Tools

Able to work with backup tools in execution and monitoring backup status

• Able to collaborate with Worldwide DataCenter staffs & other domain support teams.

YOUR SKILLS & EXPERIENCES

• Holds a Diploma in Information Technology/Computer Science field & related preferably
• Able to work on shifts (8-12 hours)
• Minimum of 1 year experience in IT related field
• Able to work on Windows, Linux & HPUX platforms (workstation/servers)
• Proficient in English with strong communication skills
• Capable of working independently with self-discipline accordingly to standard procedures.

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

At ST, we believe in the power of technology to drive innovation and make a positive impact on people, business, and society. We are a global semiconductor company, and our advanced technology & chips forms the hidden part of the world we live in today.

Working at ST means innovating for a future that we want to make smarter, greener, in a responsible and sustainable way. Our technology starts with you. Join us and start the future!

Perks and benefits Medical Education support Dental Sports (e.g. Gym) Parking car loan interest subsidies, year-end bonus, perfo