IT Specialist

Atome; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Job summary

Atome Financial in Malaysia is seeking a hands-on IT Administrator to keep our office network, security and SaaS tools running smoothly. You will manage hardware/software purchases, licenses and vendor relations, while supporting end‑to‑end IT initiatives across the region.

You’ll work with M365, Lark, Zoom and other SaaS platforms, ensure endpoint protection and MFA/SAML configurations, and collaborate with regional teams to drive efficiency and reliability.

Qualifications

• Experience administering corporate IT networks and SaaS tools.
• Knowledge of security best practices and endpoint protection.
• Strong communication and vendor management skills.

Responsibilities

• Lead ad-hoc IT projects from scope to delivery.
• Manage hardware/software procurement and subscriptions.
• Oversee license control and renewals.
• Maintain office network health: firewalls, switches, VPNs, Wi‑Fi.
• Handle vendor relations and SLAs.
• Troubleshoot endpoints, connectivity, SaaS and IoT issues.
• Align daily work with OKRs and measurable outcomes.

Skills

IT administration

Networking

Security

SaaS management

Vendor management

M365

Tools

M365

Lark

Zoom

SealSuite

VPN

Job description

About Atome Financial

Headquartered in Singapore, Atome Financial is building a world‑class tech‑enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life–for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

• Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands
• Atome Card: A paylater anywhere card.
• Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).

Our culture is built on values that are core to who we are and what we stand for:

• We foster an INNOVATION mindset
• We achieve results with EFFICIENCY and excellence
• We take pride in the QUALITY of our work
• We uphold INTEGRITY in all we do
• We embrace COLLABORATION to work across business lines and borders

You’ll keep our workplace running smoothly, our tools sharp, and our spend smart. You’ll operate with minimal supervision across the moving parts of modern IT networks, licenses, vendors, and projects.

Scope And Responsibility

• Ad‑hoc projects & tasks - Scope, execute, and ship IT initiatives end‑to‑end, from office moves to SaaS rollouts.
• Procurement & recurring payments - Manage hardware/software purchasing, track subscriptions, and keep IT spend transparent and optimized.
• License control - Assign SaaS seats, audit usage, eliminate shadow IT, and renew IT contracts.
• Office network maintenance - Keep firewalls, switches, Wi‑Fi APs, and VPNs healthy and secured.
• Vendor management - Negotiate contracts, hold partners accountable to SLAs, and build relationships that scale.
• Technical troubleshooting - Diagnose and resolve endpoint, connectivity, SaaS, and IoT issues for macOS and Windows.
• OKR‑driven - You set measurable goals, track your own progress, and tie daily work to outcomes that matter.

Core Values

• Ownership - You treat every project, ticket, and contract as yours to drive to completion.
• Proactiveness - You spot problems before users do, surface risks early, and propose solutions rather than wait for direction.
• Reliability - When you commit, it ships. Stakeholders know they can count on you without needing to check in.
• Self‑direction - You thrive with minimal supervision, prioritize ruthlessly, and know when to ask versus when to act.
• Cross‑Function & Region Collaboration - Actively coordinate across regional teams and departments via Lark and direct communication to align operations.

Technical Competencies

• Leverage LLMs and scripts creatively to automate complex administration tasks and optimize system efficiency.
• Networking fundamentals (TCP/IP, DNS, VLANs, VPNs, Wi‑Fi) and confidence troubleshooting them under pressure.
• Working knowledge of SSO, MFA, and SaaS admin (M365, Lark, SealSuite, Zoom, Claude, etc.).
• Good security awareness (Endpoint protection, Patching, Password hardening, etc.)
• Clear communication across chat, ticket, video, and the follow‑through to close the loop.