IT Assistant (Strategic Information Management)

Aurelius Hospital Negeri Sembilan; Negeri Sembilan; On-site; MYR 100,000 - 150,000; Full time

Job summary

Aurelius Hospital Negeri Sembilan is seeking an IT Support specialist to ensure all IT systems are functioning efficiently. The role includes server maintenance, user support, and network troubleshooting. Successful candidates will possess a Diploma in IT and effective communication skills in both English and Bahasa Malaysia.

Qualifications

• Minimum 1 year of IT experience required.
• Good command of English and Bahasa Malaysia.
• Able to work overtime and on-call.

Responsibilities

• Provide maintenance for all servers and ensure systems run satisfactorily.
• Log support calls and document outcomes to resolve common queries.
• Assist in maintaining an accurate inventory of hardware and software.

Skills

Network troubleshooting

Interpersonal skills

Communication skills

Teamwork

Education

Diploma in IT or equivalent

Job description

Negeri Sembilan

Responsibilities

• To continuously provide all necessary maintenance to all servers in making sure all systems running satisfactorily.
• To provide daily, weekly, monthly report on server health, SAN/NAS disk space, as well as backup job result.
• To install and configure client or server software to agreed standards whenever required
• To deploy computers as well as network equipment and associated peripherals including new installations and the redeployment of existing equipment.
• To engage with vendor on hardware, software, network support which needed external expertise for rectification.
• To continuously provide technical support to phone, email request or request/ticket for all printer, network access, computer hardware, software application and associated peripherals.
• To log support calls and document their outcome to facilitate the resolution of common queries.
• To pro-actively provide information to users and immediate supervisor on the progress of outstanding support calls.
• To maintain the existing computers and peripherals as well as other network equipment to standards determined by team leader, by performing upgrades, patching, new installations and carrying out routine procedure.
• To assist in the compilation and maintenance of an accurate inventory of hardware and software.
• To consult clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information;
• To continuously updating technical knowledge and skills by doing research, attending in-house and/or external courses, reading manuals and accessing new applications.
• To be involved in testing new software programs and fault finding.
• To be on-call and on-site standby for relevant request for support.
• To undertake such other work as may be assigned which is consistent with the nature of the job and its level of responsibility.
  
  

Requirements

• Minimum qualification Diploma in IT or its equivalent.
• Minimum 1 Years Experience in IT area.
• Good command of both written & spoken in English and Bahasa Malaysia.
• Proficient level of computer and laptop skills, network troubleshooting, resourceful with the ability to work in team and independently.
• Able to work overtime or on-call.
• Healthy physically and mentally
• Good interpersonal and communication skills.
• Good team player.
  
  

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For more information, please contact 06-8505 000

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Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.

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