IOT Engineer

Pearson Carter; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Cutting-edge IoT & RFID technology

Large-scale manufacturing exposure

Career growth

Collaborative environment

Job summary

Pearson Carter Limited is seeking an experienced IoT / RFID Support Engineer to provide on-site support, maintenance, troubleshooting, and operational excellence across mission-critical industrial and logistics environments.

This hands-on role requires deployment, monitoring, incident response, and close collaboration with operations, engineering and support teams to keep IoT and RFID systems available 24/7.

Qualifications

• 2-5 years hands-on IoT, RFID, or related field.
• Experience in manufacturing, logistics, or warehousing environments.
• Strong IoT architecture knowledge: sensors, readers, gateways, edge devices.
• Experience with network troubleshooting and device deployment.
• Familiar with Linux/Windows edge computing.
• Ability to interpret diagrams and docs.
• Experience using ticketing and incident systems.
• Strong documentation and problem-solving.

Responsibilities

• Provide on-site support for IoT & RFID in production and logistics.
• Troubleshoot RFID hardware, sensors, and network connectivity.
• Deploy, configure, install, relocate, and commission IoT/RFID hardware.
• Monitor device health via dashboards and device management platforms.
• Perform preventive maintenance and firmware updates.
• Investigate incidents and perform root-cause analysis.
• Document incidents and system changes.

Skills

IoT

RFID

Industrial automation

Networking

Field engineering

Linux

Windows edge platforms

Scripting (Shell/Python)

Education

Electrical Engineering

Electronics Engineering

Computer Engineering

Mechatronics Engineering

Industrial Engineering

Related technical discipline

Tools

Linux

Windows edge platforms

IoT platform management

Cloud IoT platforms

Job description

IoT / RFID Support Engineer

Location: Malaysia
Employment Type: Full-Time
Salary: Competitive Shift Allowances

About the Role

We are seeking an experienced IoT / RFID Support Engineer to provide on-site support, maintenance, troubleshooting, and operational excellence across mission-critical industrial and logistics environments. This role is ideal for a hands‑on engineer with experience supporting IoT, RFID, industrial automation, networking, or field engineering systems within manufacturing, warehousing, or logistics operations.

You will act as a key technical resource, ensuring system availability, resolving incidents, supporting deployments, and maintaining the performance of IoT and RFID infrastructure in a 24×7 operational environment.

Key Responsibilities

• Provide first-line and on-site support for IoT and RFID systems in production, warehouse, and logistics environments.
• Troubleshoot and resolve issues related to RFID readers, antennas, gateways, edge devices, industrial sensors, and network connectivity.
• Deploy, install, configure, relocate, and commission IoT and RFID hardware and associated infrastructure.
• Monitor device health, performance, and connectivity through dashboards and device management platforms.
• Perform preventive maintenance, firmware upgrades, software updates, and routine health checks.
• Investigate incidents, conduct root cause analysis (RCA), and implement corrective actions.
• Support Proof of Concepts (PoCs), system validation activities, read-rate testing, and performance optimisation.
• Diagnose network issues involving Ethernet, Wi‑Fi, TCP/IP, switches, and connected devices.
• Work with operations, engineering, and support teams to ensure minimal disruption to business‑critical systems.
• Maintain accurate documentation, incident records, configuration updates, and technical reports.
• Follow site safety procedures, compliance requirements, and operational standards.
• Participate in scheduled maintenance and emergency support activities as required.

Required Skills & Experience

• 2-5 years of hands‑on experience in IoT, RFID, Industrial Automation, Networking, or Field Engineering.
• Experience supporting IoT and RFID solutions within manufacturing, logistics, warehouse, or industrial environments.
• Strong understanding of IoT architecture, including sensors, RFID readers, gateways, edge devices, and device‑to‑cloud communication.
• Experience troubleshooting RFID hardware, industrial sensors, edge devices, and connectivity issues.
• Solid knowledge of Ethernet, Wi‑Fi, TCP/IP networking, switches, and network troubleshooting.
• Experience with device deployment, commissioning, installation, and maintenance.
• Familiarity with Linux and Windows‑based edge computing platforms.
• Ability to interpret network diagrams, wiring schematics, and technical documentation.
• Experience using ticketing systems and incident management tools.
• Strong documentation, reporting, and analytical problem‑solving skills.

Desirable Skills

• Basic scripting experience using Shell or Python.
• Exposure to PLCs, embedded systems, industrial sensors, or building automation systems.
• Knowledge of cloud‑based IoT platforms and device management solutions.
• Experience with performance tuning, system validation, and RFID read‑rate optimisation.
• Understanding of industrial safety standards and operational compliance requirements.

Soft Skills

• Strong ownership mindset and ability to act as the first responder for operational incidents.
• Excellent troubleshooting and analytical thinking skills.
• Strong communication and stakeholder engagement abilities.
• Ability to work independently in fast‑paced, mission‑critical environments.
• Customer‑focused approach with a proactive attitude towards issue resolution.
• Comfortable collaborating with cross‑functional and multicultural teams.

Education

• Diploma or Bachelor's Degree in:
  • Electrical Engineering
  • Electronics Engineering
  • Computer Engineering
  • Mechatronics Engineering
  • Industrial Engineering
  • Or a related technical discipline

Working Hours

• Willingness to work rotating shifts, including nights, weekends, and public holidays.
• Ability to support 24×7 operational environments.
• Participation in after‑hours maintenance activities and urgent incident response when required.

What's on Offer

• Opportunity to work with cutting‑edge IoT, RFID, and industrial technology solutions.
• Exposure to large‑scale manufacturing and logistics environments.
• Career growth within a rapidly evolving technology sector.
• Collaborative and technology‑driven work environment.