Invoice to Cash (I2C) Team Lead

AVEVA Denmark; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

AVEVA is seeking an I2C Team Lead to head the APAC invoices-to-cash function in Kuala Lumpur. The role focuses on driving a high-performing SSC, standardising processes, and maintaining strong customer relationships across regional time zones.

You will guide continuous improvement initiatives, monitor KPIs, and ensure policy compliance while supporting a global finance transformation.

Qualifications

• Accounting or Business Administration qualifications.
• Experience in a Invoice to cash environment.
• Strong MS Office, Excel and Oracle knowledge.

Responsibilities

• Lead a high performing I2C team in APAC.
• Ensure standardised processes and KPIs meet service levels.
• Maintain strong relationships with customers and stakeholders.
• Drive continuous improvement within finance SSC.

Skills

Team leadership

Invoice to cash

Finance processes

KPIs & controls

Stakeholder management

Communication

Multi-country support

Education

Accounting or Business Administration qualifications

Tools

MS Office

Excel

Oracle

Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

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Job Title: Invoice to Cash (I2C) Team Lead, APAC

Location: Kuala Lumpur

Employment Type: Full time

The job To lead the Regional Shared Service Centre, Invoice to Cash function. Proactively manage and drive high-performing, standardised service delivery ensuring effective controls resulting in strong customer service. To support the implementation of programmes of continuous improvement within finance.

Key accountabilities and decision ownership

• Manage a high performing small team optimising performance and commitment by setting goals and agreeing objectives
• Supporting the adaptability and flexibility of workload and team movements to facilitate high levels of customer service across the SSC managing working hours where required to cover Regional time zones
• Maintain close relationships with customer/stakeholder groups, monitoring and seeking feedback on team performance, providing resolution of issues and agreeing improvement plans as required.
• Support and input to a programme of continuous improvement delivery so that best practice is embedded, and efficiencies are delivered.
• Manage the performance of the I2C function ensuring that processes are standardised, documented and that KPIs are used to demonstrate delivery with service levels being met or exceeded
• Ensure all policy and legal requirements are adhered to by operating within a framework of compliance, which protects customers and the team and minimises risk to the business
• Ensure the integrity of financial records for all relevant entities, raising issues where there is any deviation

Team activities include: accounts receivable impact on our net working capital. ownership of maintaining customer relationships by taking part in collection, dispute management and cash application processes includes intercompany and related parties invoicing and reporting.

Skills, know‑how and experience

• Strong sense of integrity always does the right thing and encourages others to behave in the same way.
• Experience in a Invoice to cash environment
• Good understanding of finance systems
• Strong communication and interpersonal skills with a demonstrated ability to manage a team.
• Able to operate comfortably at a detailed as well as a Managerial level.
• Strong experience of understanding and interpreting control and operational risk
• Experience in managing a team preferably in a shared services environment
• Additional language skills

Technical / professional qualifications: Accounting or Business Administration qualifications Strong MS Office, Excel and Oracle knowledge as well as experience in the Business and Accounting systems used in the function

Direct reports: Direct Reports: Team of up to 10 Team members Key Stakeholders: Invoice to cash Regional Process Owner Regional finance team Commercial / Sales team Internal Audit Service Management Finance at AVEVA

Our team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model. AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities. We’ve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the business’s transformation: it’s a great time to be joining us! You’ll also be joining an award-winning workplace.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.