Invoice to Cash (I2C) Team Lead

AVEVA Asia Pacific Sdn Bhd; Kuala Lumpur; On-site; MYR 240,000 - 360,000; Full time

Job summary

AVEVA Asia Pacific Sdn Bhd seeks an Invoice to Cash Team Lead to head the Regional Shared Service Centre, ensuring high-performing, standardised service delivery and strong customer service. You will drive continuous improvement initiatives and maintain compliance while supporting workload across regional time zones.

The role requires experience in I2C, solid finance system knowledge, and the ability to manage a team effectively across APAC regions.

Qualifications

• Experience in an Invoice to cash environment.
• Strong sense of integrity and leadership.
• Ability to manage a team and meet KPIs.
• Knowledge of financial controls and risk management.
• Experience with regional shared services environments.

Responsibilities

• Lead a high-performing SSC team; set goals and ensure delivery.
• Coordinate workload across regional time zones for service levels.
• Maintain relationships with stakeholders; monitor performance and drive improvements.
• Input to continuous improvement programmes to embed best practices.
• Manage I2C performance with standardised processes and KPIs.

Skills

Invoice to cash

Team leadership

Finance systems

Communication skills

Risk management

Education

Accounting or Business Administration qualifications

Tools

Oracle

Excel

Job description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

Job Title:Invoice to Cash (I2C) Team Lead, APAC

Employment Type: Full time

The job

To lead the Regional Shared Service Centre, Invoice to Cash function. Proactively manage and drive high-performing, standardised service delivery ensuring effective controls resulting in strong customer service.

To support the implementation of programmes of continuous improvement within finance.

Key accountabilities and decision ownership:

• Manage a high performing small team optimising performance and commitment by setting goals and agreeing objectives
• Supporting the adaptability and flexibility of workload and team movements to facilitate high levels of customer service across the SSC managing working hours where required to cover Regional time zones
• Maintain close relationships with customer/stakeholder groups, monitoring and seeking feedback on team performance, providing resolution of issues and agreeing improvement plans as required.
• Support and input to a programme of continuous improvement delivery so that best practice is embedded, and efficiencies are delivered.
• Manage the performance of the I2C function ensuring that processes are standardised, documented and that KPIs are used to demonstrate delivery with service levels being met or exceeded
• Ensure all policy and legal requirements are adhered to by operating within a framework of compliance, which protects customers and the team and minimises risk to the business
• Ensure the integrity of financial records for all relevant entities, raising issues where there is any deviation
• Team activities include:
  • accounts receivable impact on our net working capital.
  • ownership of maintaining customer relationships by taking part in collection, dispute management and cash application processes
  • including intercompany and related parties invoicing and reporting.

Skills, know-how and experience:

Must have

• Strong sense of integrity always does the right thing and encourages others to behave in the same way.
• Experience in a Invoice to cash environment
• Good understanding of finance systems
• Strong communication and interpersonal skills with a demonstrated ability to manage a team.
• Able to operate comfortably at a detailed as well as a Managerial level.
• Strong experience of understanding and interpreting control and operational risk

Preferred

• Experience in managing a team preferably in a shared services environment
• Additional language skills

Technical / professional qualifications:

• Accounting or Business Administration qualifications
• Strong MS Office, Excel and Oracle knowledge as well as experience in the Business and Accounting systems used in the function

Direct reports

Direct Reports: Team of up to 10 Team members

Key Stakeholders

• Invoice to cash Regional Process Owner
• Regional finance team
• Commercial / Sales team
• Internal Audit
• Service Management

Finance at AVEVA

Our team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business. We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model.

AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities. We’ve got a skilled and well-staffed team, strong leadership with a clear vision, and a big role to play in the business’s transformation: it’s a great time to be joining us!

You’ll also be joining an award-winning workplace. AVEVA is Great Place to Work® Certified™ in multiple countries, reflecting the culture our people create every day. Explore our awards and recognition.

Find out more: https://www.aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.