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Agensi Pekerjaan EPS Consultants Sdn Bhd is seeking a seasoned Inventory Control Leader to manage receiving, stockroom, and shipping operations. You will develop teams, drive cost-effective strategies, and deliver superior customer support across our campuses and workcells.
You will oversee recruitment, performance reviews, coaching, and succession planning while aligning goals with operational metrics and timelines. Strong logistics knowledge and financial acumen are essential.
Lead and direct inventory control operations across receiving, stockroom, shipping and inventory analysis functions. The role is responsible for developing people, executing business strategy, improving operational performance, managing costs and delivering exceptional support to customers, team members and shareholders.
Key responsibilities
Manage recruitment, onboarding, retention, coaching, mentoring, performance evaluations and succession planning for inventory control teams and supervisors.
Establish measurable individual and team goals aligned with operational metrics, project timelines, training documentation, attendance and development objectives.
Coordinate large teams, maintain focus during periods of crisis, and ensure recognition and rewards are managed fairly and consistently.
Provide regular communication forums, encourage staff input and adapt communication approaches to support effective collaboration.
Define, develop and implement inventory control strategies aligned with campus and workcell business objectives.
Provide regular updates to business unit, workcell and operations managers on strategy execution.
Identify opportunities to reduce costs by streamlining processes, consolidating tasks, eliminating non-value-added activities and re-engineering systems.
Monitor departmental costs and trends, provide feedback to peers and prepare timely forecasts using historical results for trend analysis.
Drive continuous improvement through trend reporting, data analysis, metrics management and the implementation of best practices.
Assess data-gathering methods, improve procedures and work instructions, and establish new measurement systems where appropriate.
Facilitate physical inventories, share best practices across facilities and ensure adherence to company policies, quality requirements, security policies and health and safety regulations.
Deliver responsive customer service by anticipating needs, resolving issues quickly and effectively, and prioritising customer concerns.
Communicate effectively with customers, regulatory agencies, business stakeholders, senior management, public groups and boards of directors.
Perform other duties and responsibilities as assigned.
What we're looking for
Bachelor's degree preferred, or an equivalent combination of education, experience and training.
At least five years of relevant experience, including two years in a supervisory role.
Strong knowledge of global and regional logistics operations and industry practices.
Experience determining logistics requirements, developing strategy and implementing plans to achieve business goals.
Strong financial, analytical, forecasting, cost management and business analytics capabilities.
Knowledge of international direct and indirect taxes and global customs regimes.
Demonstrated success in change management, continuous productivity improvement and cost reduction programmes.
Strong communication, presentation, problem-solving and decision-making skills.
Ability to read, analyse, interpret and communicate information from technical journals, financial reports and legal documents.
Ability to respond to enquiries and complaints, calculate figures and amounts, and apply basic algebra and geometry concepts.
Proficiency in personal computers, Microsoft Office products including Excel, Word and PowerPoint, and email applications.
Ability to interpret written, oral, diagrammatic and schedule-based instructions.