Internship Tourism Management

I-CITY PROPERTIES SDN BHD; Shah Alam; On-site; MYR 30,000 - 42,000; Full time

Job summary

I-CITY PROPERTIES SDN BHD in Shah Alam is seeking a customer service attendant to greet visitors, answer questions, promote promotions, and handle basic ticketing and safety reporting. You will respond to emergencies, assist in resolving complaints, provide information about rides and regulations, and help maintain compliance with operating guidelines.

Experience in hospitality or venue operations is a plus; training will be provided.

Responsibilities

• To promote friendly and highest standard of customer service to all visitors.
• Perform ticketing functions and promote latest promotions to visitors.
• Respond to emergency situations effectively and report any collisions and accidents to Manager in a timely manner
• Assist and communicate to resolve customer complaints.
• Provide information about rides and attractions, rules and regulations.
• Ensure compliance to operating guidelines.
• Participate and assist in eve...

Job description

• To promote friendly and highest standard of customer service to all visitors.
• Perform ticketing functions and promote latest promotions to visitors.
• Respond to emergency situations effectively and report any collisions and accidents to Manager in a timely manner
• Assist and communicate to resolve customer complaints.
• Provide information about rides and attractions, rules and regulations.
• Ensure compliance to operating guidelines.
• Participate and assist in eve...