Internship - Technical Support Engineer

Westcon Solutions (M) Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Westcon-Comstor is seeking an IT security professional in Malaysia to support pre- and post-sales activities. You will work with sales and product teams, conduct POC, and prepare technical proposals for customers.

The role requires hands-on knowledge of security architectures, firewall and IPS technologies, and strong communication. You will present solutions and explore new technologies while collaborating with partners.

Qualifications

• Diploma/Degree in Information Technology, Computer Science or relevant discipline
• Good knowledge of Security Design Architecture, OSI model, TCP/IP model, Network Security and Protocols
• Experience in security technologies, including firewall and IPS
• At least 2 years experience in the IT Security domain, in a technical role
• Team player but with the ability to work independently
• Good interpersonal and communication skills

Responsibilities

• Work closely with the sales and product teams
• Conduct Proof-Of-Concept (POC) and prepare technical proposals
• Conduct solution presentation and workshops
• Provide pre and post-sales support
• Propose and explore new and upcoming technologies in the market
• Perform any other duties as assigned

Skills

Security Architecture

OSI/TCP-IP Knowledge

Firewall & IPS

IT Security Experience

Teamwork & Independence

Interpersonal & Communication

Education

Diploma/Degree in Information Technology, Computer Science or relevant discipline

Job description

• Work closely with the sales and product teams
• Conduct Proof-Of-Concept (POC) and prepare technical proposals
• Conduct solution presentation and workshops
• Provide pre and post-sales support
• Propose and explore new and upcoming technologies in the market
• Perform any other duties as assigned

Qualifications / Requirements

• Diploma/Degree in Information Technology, Computer Science or relevant discipline
• Good knowledge of Security Design Architecture, OSI model, TCP/IP model, Network Security and Protocols
• Experience in security technologies, including firewall and IPS
• At least 2 years experience in the IT Security domain, in a technical role
• Team player but with the ability to work independently
• Good interpersonal and communication skills

Westcon-Comstor is a global technology distributor and solutions provider. We specialise in distributing cybersecurity, networking, data centre, and cloud infrastructure solutions.

Our approach stems from a genuine care and commitment to Partner Success. We pride ourselves on partnering with leading technology vendors to deliver the outcomes for our customers in more than 70 countries.

Over the years, we’ve established ourselves as a trusted adviser in the IT channel, helping businesses navigate the complexities of the modern technology landscape.