Internship, Strategic Initiatives

Etiqa Insurance and Takaful; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Etiqa Insurance and Takaful is seeking a proactive professional to assist in leading strategies across distribution channels for General Insurance and Takaful portfolios. You will help deliver sales tools, marketing collaterals, and pitch materials to enable frontline staff and dealers to engage customers effectively.

The role also involves coordinating communications on rewards and initiatives, organizing engagement platforms, and supporting customer experience initiatives across General

Qualifications

• Bachelor degree required in Mass Communication, Statistics, Marketing or Mathematics.
• Experience or interest in business development, digital marketing and communication in insurance/financial services.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).
• Strong communication skills and ability to coordinate with internal stakeholders.
• Detail-oriented, organized, and able to handle multiple tasks and deadlines.
• Proactive learner and team player.
• High level of professionalism, integrity, and discretion with business information.

Responsibilities

• Assist in leading, managing, and executing strategies to drive productivity and growth across distribution channels for General Insurance/Takaful.
• Assist in delivering sales tools, marketing collaterals, and structured pitch materials for frontline staff and dealers.
• Assist in disseminating communications on sales rewards, incentives, and strategic initiatives across channels.
• Assist in organizing workshops, e-clinics, conventions, and offsite meetings to engage stakeholders.
• Assist in fulfilling sales incentives across channels with transparency and compliance.
• Support initiatives to improve overall customer experience in General Insurance/Takaful.
• Provide ongoing support to distribution channels with targeted business tools and performance insights.

Skills

Business development

Digital marketing

Communication

Multitasking

Team player

Professionalism

Education

Bachelor Degree in Mass Communication

Bachelor Degree in Statistics

Bachelor Degree in Marketing

Bachelor Degree in Mathematics

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

• To assist in leading, managing, and executing strategies to drive productivity and business growth across distribution channels for the General Insurance/Takaful portfolio.
• To assist in managing the efficient delivery of sales tools, marketing collaterals, and structured pitch materials, ensuring the frontline (branches / branch staff, dealers) are equipped to enhance customer engagement and productivity across all distribution channels.
• To assist in overseeing the timely, accurate, and consistent dissemination of communications related to sales rewards, incentives, and strategic initiatives across distribution channels, ensuring alignment and clarity.
• To assist in organizing and executing strategic engagement platforms such as workshops, e-clinics, conventions, offsite meetings, and targeted initiatives to align stakeholders and support business objectives and growth.
• To assist in driving the accurate and timely fulfilment of sales incentives across distribution channels, ensuring transparency, compliance, and alignment with performance-driven objectives.
• To assist in supporting initiatives aimed at sustaining and enhancing overall customer experience across General Insurance/General Takaful, promoting service excellence and customer satisfaction.
• To assist in providing strategic and ongoing support to the distribution channel (Bancassurance and Regional Distribution) through targeted business tools, performance insights, and initiatives focused on growth—especially within the motor franchise and new car segments.

Job Requirement

• Bachelor Degree in Mass Communication, Statistics, Marketing or Mathematics.
• Good understanding or interest in business development, digital marketing & communication particularly in insurance, takaful or financial services industry.
• Proficient in Microsoft Office applications (Excel, PowerPoint, Word), with ability to prepare presentations and assist in data handling.
• Strong communication skills with the ability to coordinate effectively with internal stakeholders.
• Detail-oriented and organized, capable of handling multiple tasks and meeting deadlines.
• Proactive, eager to learn, and able to work both independently and as part of a team.
• High level of professionalism, integrity, and discretion when handling business information.