Internship Hiring – Sales: Telesales

DHL Express (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 13,000 - 20,000; Part time

Benefits offered by this job

Internship program

Job summary

DHL Express Malaysia offers a six-month internship designed to provide hands-on experience and mentoring in your field of study. The program blends practical training with guidance to help you grow professionally within an international logistics leader.

The internship supports your development in marketing, sales, communications, and data analysis while exposing you to global operations and advanced tools like Excel, Power BI, and Canva.

Qualifications

• Minimum Bachelor's degree student in Marketing, Sales, Communication, Public Relations, Language Study, Business Administration and International Business.
• Minimum CGPA 3.00 and above.
• Preferably Final year student.
• Proficient in Microsoft Office Suite; familiarity with Excel, Power BI, Canva, data analysis and generative AI prompting would be an added advantage.
• Good communication and interpersonal skills. Proficiency in English language: Native speaker level, both written and spoken.

Responsibilities

• Support lead qualification through live chat and assist Account Managers with business proposals.
• Support customer account opening inquiries and support customer Account Opening.
• Optimization of the chat experience and chat flow.
• New Business Solution Exploration and Adoption.
• Call customers and profile the business potential with DHL.

Skills

Communication

English proficiency

Microsoft Office

Data analysis

AI prompting

Education

Bachelor's degree student in Marketing/Sales/Comm/PR/Language/Business Admin/Intl Business

Tools

Excel

Power BI

Canva

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to be part of the world’s most international company for a six-month internship program? A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

At DHL Express Malaysia, we offer internship opportunities designed to provide valuable hands‑on experience and personalized mentoring in your field of study. Our program is tailored for experiential learning, combining practical training with dedicated guidance to help you grow professionally.

YOUR TASKS

Support lead qualification through live chat and assist Account Managers with business proposals.

Support customer account opening inquiries and support customer Account Opening.

Optimization of the chat experience and chat flow.

New Business Solution Exploration and Adoption.

Call customers and profile the business potential with DHL.

YOUR PROFILE

Minimum Bachelor's degree student in Marketing, Sales, Communication, Public Relations, Language Study, Business Administration and International Business.

Minimum CGPA 3.00 and above.

Preferably Final year student.

Proficient in Microsoft Office Suite; familiarity with Excel, Power BI, Canva, data analysis,andgenerative AI prompting would be an added advantage.

Good communication and interpersonal skills. Proficiency in English language: Native speaker level, both written and spoken.

OUR OFFER

Strong career support in an international environment.

Great culture and colleagues.

Multifarious benefit program.

History

DHL is the first international air express company to set up operations in Malaysia since 1973. With our experience in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuously in people to make improvements in infrastructure and systems. We have built the world's most sophisticated computerised Customs clearance network and introduced a nationwide mobile scanning system.

We cater to all needs when it comes to international business. We understand the importance of reliability and time critical shipments to keep businesses running smoothly.

Time Definite

• DHL Express Worldwide
• DHL Express 9:00*, 10:30*, 12:00*
• DHL Express Domestic

Same Day

Industry Solutions

• Medical Express

Value Added Services

• Extended Liability

DHL. Excellence simply delivered.

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 111,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world‑class service and ensures that your shipments get to their destination securely and as quickly as possible.

DHL EXPRESS IN MALAYSIA

As the first worldwide carrier to operate in Malaysia and Asia Pacific, our experience gives us unique insight into the needs of our customers in the Malaysian market as it grows in scope, stature, and sophistication within the global economy.

DHL Express Malaysia owns the strongest ground infrastructure and most robust facilities among express integrators; encompassing six gateways, four dedicated aircrafts, 21 service centres, 185 point of sales, and 348 vehicles. All serve to ensure we provide comprehensive coverage and great service quality.

DHL’s dedicated network as well as commercial airline partnerships connects our Central Asia Hub in Hong Kong to the rest of the world. With such nimble network connection, we are able to offer competitive service with better transit time as well as direct and efficient routing of shipments from Malaysia to key Asia Pacific and European destinations (e.g. TDX 9:00 and 12:00 delivery to major AP destinations).

History

DHL is the first international air express company to set up operations in Malaysia since 1973. With our experience in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuously in people to make improvements in infrastructure and systems. We have built the world's most sophisticated computerised Customs clearance network and introduced a nationwide mobile scanning system.

We cater to all needs when it comes to international business. We understand the importance of reliability and time critical shipments to keep businesses running smoothly.

Time Definite

• DHL Express Worldwide
• DHL Express 9:00*, 10:30*, 12:00*
• DHL Express Domestic

Same Day

Industry Solutions

• Medical Express

Value Added Services

• Extended Liability

DHL. Excellence simply delivered.

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 111,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world‑class service and ensures that your shipments get to their destination securely and as quickly as possible.

DHL EXPRESS IN MALAYSIA

As the first worldwide carrier to operate in Malaysia and Asia Pacific, our experience gives us unique insight into the needs of our customers in the Malaysian market as it grows in scope, stature, and sophistication within the global economy.

DHL Express Malaysia owns the strongest ground infrastructure and most robust facilities among express integrators; encompassing six gateways, four dedicated aircrafts, 21 service centres, 185 point of sales, and 348 vehicles. All serve to ensure we provide comprehensive coverage and great service quality.

DHL’s dedicated network as well as commercial airline partnerships connects our Central Asia Hub in Hong Kong to the rest of the world. With such nimble network connection, we are able to offer competitive service with better transit time as well as direct and efficient routing of shipments from Malaysia to key Asia Pacific and European destinations (e.g. TDX 9:00 and 12:00 delivery to major AP destinations).